The Ivy Colorado Springs

A Most Welcoming Place To Call Home!

The dining staff has been the best. They remember everyone's little preferences, names, and always have my husband's Diet Coke ready even before ordering! Always friendly and wanting to please. The food is great! The housekeeping staff is equally great! I am not used to this luxury and it sure makes my life easier as I can spend my energy and time focusing on my husband's care since he has severe dementia. The sales staff went above and beyond and gave me a virtual tour while I was in Finland and I could tell thi…

Response from the community

Dear Donna, Thank you for sharing your heartfelt review. We are honored that you chose The Ivy Colorado Springs as your home and are so pleased to know our team has provided the comfort, safety, and peace of mind you were looking for during such an important transition. It is wonderful to hear that every member of our team, from dining and housekeeping to sales, has helped make your experience feel warm and welcoming. Supporting both residents and the families who care for them is a responsibility we cherish, and we are grateful for the opportunity to be part of your lives. Thank you for your trust and for your kind recommendation.

July 22, 2026

Warm and Welcoming Atmosphere

The Ivy Colorado Springs is a beautiful senior living community with a warm and welcoming atmosphere. The care and attention given to residents was wonderful to see. [Name Removed] was compassionate, professional and truly dedicated to making the residents feel supported and cared for.

Response from the community

Hi Stacey, Thank you for sharing your experience. We’re glad to hear the community felt welcoming and that the care and attention for residents stood out during your visit. We appreciate your kind words and recognition of the team member who made your visit so meaningful.

May 29, 2026

Not For Assisted Living

You do not want to put your loved one here for Assisted Living. This facility is definitely just for Independent living. The expectation is you will be up, dressed and ready to go to the dining restaurant by 0800 for breakfast or you are not a good fit for this facility. I was told this by[Name Removed] after the first night stay for our loved one. Before admitting our loved one. I asked for the highest level of care to be given and paid for it, with Assisted Living, which Brenda then down-graded to a level 3 after…

Response from the community

Hello, Thank you for taking the time to share your feedback. We regret to read your concerns regarding your experience. We understand how important clear expectations, consistent support, and timely assistance are for residents and their families. The community has recently undergone a transition in management, and our team has been focused on strengthening staffing, improving communication, and enhancing the overall resident experience. We take concerns like these seriously and remain committed to providing a supportive environment where residents’ needs are met with attentiveness and respect. I would appreciate the opportunity to speak with you directly to learn more about your experience. Please reach out to me at 719-292-3416 if you’d like to share more. Sincerely, Vanessa Zabojnik Executive Director

April 23, 2026

Our experience

We like the facilities and the staff as well as the food. They just raise the rent [date removed] which made them a 4 not a 5.

Response from the community

Thank you for sharing your feedback. We’re so glad to hear that the community, team, and dining have all made a positive impression. We understand that changes in pricing can be a concern and appreciate you sharing your perspective. Thank you again for taking the time to leave a review—we value your feedback.

April 24, 2026

Our experience

Bonaventure has a few major problems. The majority of them stem from the fact that their staff is on a revolving door. Everyone is always new and still training, so care tends to be hit or miss. Staff rarely wear name tags, and they don't bother to introduce themselves, so you never really know who you're talking to. The food quality isn't very good, and the portions are usually very small. The tables and arms of the chairs in the dining room frequently have dried food stuck to them. After a recent snowfall, they…

Response from the community

Hi Pamela, Thank you for taking the time to share your detailed feedback. I regret to read about your experience and the concerns you’ve raised. Management of the community changed on April 7, and feedback like yours helps inform our ongoing efforts to strengthen operations and the resident experience. I understand how important consistency, communication, and a well-maintained environment are for residents and their families, and I remain committed to strengthening these areas. I welcome the opportunity to continue the conversation if you’re open to it. Please reach out to me at 719-292-3416 if you’d like to share more. Sincerely, Vanessa Zabojnik Executive Director

April 23, 2026

The right fit.

Bonaventure was the right fit, location and the level of care required for our family member. Food is ok, but could use a boost in flavor, generally pretty bland. Facilities are maintained well. Management seems to be turmoil, several changes since we've been there.