Community profile

The Oaks at Plano

5000 Old Shepard Place, Plano, TX

Independent Living

4.8102 reviewsvia A Place for Mom

About the community

About The Oaks at Plano

Discover the unparalleled joys of retirement living at The Oaks at Plano! Nestled in the heart of Plano, Texas, our award-winning 55+ active adult retirement community features gated, garden-style grounds, resort-style amenities, and an array of convenient services tailored to simplify your life. Immerse yourself in our vibrant atmosphere, complete with a full schedule of activities designed to make true connections and stay engaged, active, and fulfilled. Come discover where happiness lives and see for yourself the vibrant community that awaits you at The Oaks at Plano! The Oaks at Plano by True Connection Communities True Connection Communities create communities that foster connection and belonging and enable individuals to embrace their independence. With a focus on resident happiness and a robust schedule of weekly activities, you’ll never have to wonder what to do with your day.

Family and resident feedback

4.8 out of 5 from 102 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

The Oaks at Plano

Since relocating to Texas in 2014, I had visited several "adult" facilities over the years, even though many were out of my price range, the hospitality towards a visitor was disappointing . The first contact with ' A Place for Mom, and especially the initial contact with The Oaks at Plano was warm and inviting. I felt like I belonged!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Thank you for sharing your experience! We’re honored that The Oaks at Plano stood out to you and made you feel welcomed from the very first interaction. Creating a warm, inviting environment where people feel they belong is exactly what we strive for. We’re so glad you found that here!

June 10, 2026
AnonymousJune 10, 2026

★★★★★

Critical

Close place for my mom

It is a place where mom can remain independent and also have activities, meals and friends. Unhappy that they lost their chef and now dining is closed 2 day a week. Also maintained request are very slow to get completed

Response from the community

Thank you for your feedback. We’re so glad your mom has found independence, friendships, activities, and support within the community. We also understand your concerns regarding dining availability and maintenance response times. Your comments are appreciated and will be shared with the team as we continue working to improve the resident experience.

May 27, 2026
TDMay 19, 2026

★★★★★

Positive

The Oaks is very much like a small community. There are lots of trees with a path and individual housing. It also has a library, exercise and dining areas. The kitchen is open so one can see the meals being prepared. The residents are very friendly. I looked at two apartments and they were very clean. The Oaks is a place that I would love to become my home.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Response from the community

Thank you for sharing your experience! We're so glad The Oaks at Plano made such a strong impression - from the peaceful, tree-filled setting to the clean apartments and welcome residents. We'd be honored to have you call it home when the time is right.

January 9, 2026
Sandra ADecember 24, 2025

★★★★★

Positive

The Oaks at Plano

What we like the most about the community has pretty much been all of it. Yes, we would recommend The Oaks at Plano to other families based on the experience so far.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for your kind words! We’re so glad to hear that your experience at The Oaks at Plano has been overwhelmingly positive — it means so much to know that the community as a whole has made such a strong impression. Your recommendation is greatly appreciated, and we’re honored to have earned your trust and support. We're so happy to have you as part of The Oaks family!

December 14, 2025
AnonymousDecember 12, 2025

★★★★

Positive

The Oaks in Plano offers a variety of services for older tenants. I was shown a 1 bedroom and den apt that offered a perfect atmosphere for senior living. Lots of closet space, lovely porch area. Wood blinds on windows and no carpeting, which is a plus in my book. I prefer sweeping to vacuuming anyway and have always hated carpeting on homes. Prices are a bit high, but not impossible to deal with. Gated community and a welcoming admin center offering optional meals for tenants. Highly recommend!!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
4.0 / 5
Response from the community

Thank you for your kind and detailed feedback! We're so glad your visit to The Oaks at Plano left such a strong impression. It’s great to hear the layout, features, and thoughtful design of the apartment — like the extra closet space, wood blinds, and no carpeting — stood out as ideal for your lifestyle. We’re also glad you enjoyed the welcoming feel of the gated community, the flexibility of optional meals, and the overall atmosphere. Your recommendation means so much, and we’d love to welcome you back anytime!

December 8, 2025
Sandy WDecember 2, 2025

★★★★★

Positive

What a beautiful place!

Recently visited a friend here. Love the layout of the grounds and the trees. We had lunch in the dining room. What a beautiful space, there’s even a cute library, and lots of rooms for activities. The food was great! Be sure and keep the Chef. Had the pleasure of meeting [name removed] while I as here what a sweet young lady. She was friendly, knowledgeable,, and professional. We’ll keep this place in mind for when I’m ready.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for taking the time to leave a review! We appreciate your positive feedback and are delighted you had a great experience with our community. We value your input and look forward to continuing to provide excellent service.

December 2, 2025
Suszanne MDecember 2, 2025

Verified overview

What we know from public sources

Care options
Independent Living
Public price status
Published starting price available
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • International Cuisine
  • Anytime Dining
  • Guest Meals
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management

Services & convenience

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • English
  • Spanish
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Covered Parking
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Activities & engagement

  • Pet-focused Programs
  • Cooking Classes
  • Day Trips and Outings
  • Protestant Services
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Cooking Club
  • Trivia Games
  • Men's Club
  • Live Musical Performances
  • Brain fitness / Dakim
  • Water Aerobics
  • Cards / Pinochle Club
  • Birthday Parties
  • Forever Fit
  • Community Service Programs
  • Stretching Classes
  • BBQs or Picnics
  • Live Well Programs
  • Community Service Organizations
  • Christian Services
  • Visiting Chaplain or Priest
  • Activities On-site
  • Activities Off-site
  • Happy Hour
  • Dances
  • Wine Tasting
  • Holiday Parties
  • Jewish Services
  • Catholic Services
  • Bridge Club
  • Walking Club
  • Karaoke
  • Devotional Activities On-Site
  • Book Club
  • Bible Study Group
  • Yoga / Chair Yoga
  • Art Classes
  • Live Dance or Theater Performances
  • Current Events Club
  • Quilting or Sewing Club

Outdoor spaces

  • Central Fireplace
  • Library
  • Barber Shop
  • Private Bath
  • Computer or Media Center
  • Outdoor Common Areas
  • Main Street Shops
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Ballroom
  • Jacuzzi
  • Piano or Organ
  • Swimming Pool
  • Billiards Lounge
  • Game Room
  • Fitness Center
  • Raised Garden Beds
  • Golf Course or Putting Green
  • Arts and Crafts Center
  • Outside Patio

Apartment & room features

  • Garden View
  • Air Conditioned
  • Cable or Satellite TV
  • Ground Floor Units
  • Bath Tubs
  • Fireplaces
  • Private patio, deck, or balcony
  • Full kitchen

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

The Oaks at Plano | Find With Care