The Terraces at Via Verde

Exceptional Care and Kindness

The Terraces at Via Verde has been everything I was looking for in a care facility. Everyone there has been welcoming, helpful, and most of all compassionate and supportive. Days are filled with activities and interactions. Communication is continuous. A special thank you to [names removed] for everything they have done and continue to do!

The Terraces at Via Verde

They were kind and caring. But I found my father at times not wearing shoes, urine soaked or his bed had not been made. They lacked the specific attention. I understand they are caring for a lot of people but for the price you expect a lot more attention.

Its a great place to put a loved one...For good care and keeping active

I have nothing to compare it with. This is all new to me. My overall experience, I've been very happy with the overall facility.. The people are very helpful. And I give the care people ALOT of credit for doing what they do....I was taking care of 1 person w/ dementia/Parkinson's/ sundowners/ Lewy bodies.... And i couldn't do it any more... they have a whole floor of them... I'm very grateful to them....The food looks really healthy, and they keep track of the different meals very well.... They have a lot of patien…

Response from the community

Thank you for your thoughtful review of The Terraces at Via Verde. We appreciate your kind works about our activities, food and care team, and also your constructive feedback about our communication. We'll use your feedback to make improvements - thank you so very much!

May 7, 2026

The Terraces Review

They do a great job with mom. They specialize in memory care, meaning they only have memory care patients. After experiencing three types of service and facilities in this industry over the last six years I feel it's important that a facility focusing on memory care only is more effective in many aspects of this type of care itself. First, the facility is set up in such a way that it's highly unlikely a resident or patient can leave the facility, second, the staff that's hired are hyper sensitive to memory care …

Response from the community

Thank you so much for your kind feedback about The Terraces at Via Verde. We agree that focused memory care can be a great solution for families like yours. We take great pride in our staff, our training processes, and our ability to provide exceptional care for those with memory loss. Thank you!

May 7, 2026

Review for The Terraces at Via Verde

I really like The Terraces. [Name Removed], who is the sales director, was so kind and compassionate and knowledgeable. I told him that he was a bright light in the middle of the dark journey that we were traveling with my Mom. [Name Removed], the nurse, has been extremely helpful and is also kind and compassionate and knowledgeable. I have not had much interaction with the director. The med tech and the caregivers whom I have met, I have all been the same. I can call and check on my mom anytime and they will giv…

Response from the community

Thank you so much for your kind and thoughtful feedback about The Terraces at Via Verde. It's truly our team's pleasure to help you and your loved one. We're thrilled that you're happy with our care and services!

May 7, 2026

MY MOTHER WAS HONORED WITH KINDNESS AND STAFF EXPERTISE

My mother was in the secured unit, where she had a private room. It was wonderful how she was able to bring in her own furnishings, with the electric bed furnished by the facility. We were so pleased with the extraordinary staff. There was such friendly staff, Greeting her and meeting her needs as if she was their Mother. She tried to be very independent, but the staff and their expertise, gently persuaded her to let them help her. She began to love all the attention and love. She finally had the nutrition she need…