Community profile

The Waterford at Creekside

9015 University Pkwy, Pensacola, FL

Memory CareAssisted LivingIndependent Living

4.6193 reviewsRead reviews

About the community

About The Waterford at Creekside

Find the comfort and care you deserve at The Waterford at Creekside. The senior living community in Pensacola, FL provides residents with a positive, nurturing environment that encourages health and happiness while promoting companionship among residents and staff. Our goal is to enrich the lives of our residents by providing an environment that is physically, mentally, spiritually and emotionally stimulating. We…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,800/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Semi-Private

Assisted Living

Published starting price

$3,250/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$3,800/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$4,225/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$3,250 observed · tracking future changes
$3,250Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.6 out of 5 from 193 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Our family's experience

What we like the most is the small environment of each cottage only 12 in a cottage. The residents get to know each other well and they feel comfortable there. The thing that needs the most work are the people they hire to care for our family members. The girl in cottage 1, who does not care about her job acts like she doesn't want to be there and is not attentive to the residents for the needs they have they have a big turnover so it's not just one person some are great they only have 1 person in the cottage durin

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousJune 22, 2026

★★★★★

Positive

Highly recommended

The fact that they have an all male village that is limited to 12 patients and that my father in law can never be kicked out of their facility unless he becomes violent

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJune 16, 2026

★★★★★

Positive

The facility is clean and pleasant, both staff and residents are friendly, compassionate, and understanding. A great place to reside and still have joy.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
J CJune 3, 2026

★★★★★

Critical

Review for The Waterford at Creekside

My loved ones are doing okay there and they like their room. However, I have concerns about the level of assistance being provided and the consistency of housekeeping services. When we first spoke with the nurse, we were told that staff had ways to encourage participation in personal care. Based on my observations, I do not believe those efforts are being consistently carried out.

AnonymousJune 3, 2026

★★★★★

Positive

good visit lots of activities liked private rooms. People very friendly. village was clean. liked courtyard and outside area

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
SherryApril 29, 2026

★★★★★

Positive

We toured Waterford at Creekside for my mom. We are very interested in this facility as it is cheerful, safe, clean, friendly! The tour guide was very helpful with letting us see the home mom in which mom would reside. He answered our questions and was knowledgeable about how to help mom get ready for the change. Thank you for all you have done to help us.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Cindy BApril 28, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 6, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Pureed Meals
  • Vegan
  • Room Service
  • Anytime Dining
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining
  • Low / No Sodium
  • International Cuisine
  • Organic
  • Vegetarian
  • Kosher

Health & wellness

  • Diabetic Care
  • Memory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • Men's Club
  • Trivia Games
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Karaoke
  • Pet-focused Programs
  • Art Classes
  • Day Trips and Outings
  • Visiting Chaplain or Priest
  • Activities On-site
  • Reminiscence Programs
  • Activities Off-site
  • Walking Club
  • Holiday Parties
  • Birthday Parties
  • BBQs or Picnics
  • Sensory-based Programs
  • Live Musical Performances

Outdoor spaces

  • Indoor Common Areas
  • Beauty Salon
  • Outdoor Common Areas
  • TV Lounge
  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Private Bath
  • Barber Shop
  • Golf Course or Putting Green
  • Raised Garden Beds

Apartment & room features

  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Air Conditioned
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 6, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Waterford at Creekside – Pensacola, FL | Find With Care