Community profile

The Waterford at Plano

3401 Premier Drive, Plano, TX

Assisted LivingIndependent LivingMemory Care

4.9190 reviewsvia A Place for Mom

About the community

About The Waterford at Plano

Experience senior living at its finest at The Waterford at Plano — a community offering independent and assisted living services in Plano, Texas. Our cozy, brick architecture paired with our authentic Southern hospitality creates a nostalgic and welcoming environment, where residents are encouraged to embrace their independence and individuality. Our pet-friendly community features a variety of premier amenities, spacious common areas, and comfortable furnishings. Make yourself at home, here at The Waterford at Plano! Community Services and Amenities In our community, our goal is to alleviate as much stress as we can from your life, so you can focus on spending time with the people around you. Our friendly and professional associates provide regular housekeeping, laundry, and linen services, keeping private living spaces and shared common areas clean, fresh, and organized. We also offer complimentary transportation services, so you can explore local attractions, attend weekly religious services, and arrive safely at all off-site medical appointments. We understand that your personal or medical needs may change over time, which is why we offer personalized service plans that are tailored to match your own unique lifestyle. Our experienced caregivers are available 24 hours a day, seven days a week to provide assisted living services, which include incontinence care, medication management, ambulatory care, and assistance with daily living activities. On-site therapy and visiting physician services are also available. Enjoy delicious, restaurant-quality meals from the familiarity and comfort of our sophisticated dining hall. Our professional chef and team prepares savory, home-cooked meals every day for breakfast, lunch, and dinner. With multiple menu options available, you can choose an entree that satisfies your dietary needs as well as your personal preferences. Every month, we create a new calendar of recreational activities and social events, enabling you to explore new interests and form strong connections with your fellow neighbors. With an abundance of on-site amenities and new entertainment readily available, you’ll be able to create fond memories each day. Head to the activity center to enjoy a friendly game of poker, or check out what film is playing in our on-site theater. Exercise classes are available in the fitness center, and during summer, community-wide cookouts are held in the courtyard. For those who are more laid back, we have a lovely library filled with amazing books and magazines, or you can join others for a quiet coffee social in the common area. No matter what your preferences are, there’s something for you at The Waterford at Plano. Living Arrangements Enjoy the peace and quiet of your own private apartment after a busy day. The Waterford at Plano currently offers studio, one-bedroom, and two-bedroom apartments, so you can choose a floor plan and a price point that satisfies your needs — while staying within your budget. All apartments include wall-to-wall carpeting, spacious walk-in closets, a convenient kitchenette, and a 24-hour emergency response system. Each apartment also includes a private, wheelchair-accessible bathroom. Select units feature a private patio. For families in need of short-term or respite care, The Waterford at Plano is here to help. Our community offers flexible stays, enabling respite guests to truly experience the stress-free and one-of-a-kind lifestyle we have to offer here. All respite guests receive a fully furnished apartment and have full access to the same amenities, activities, and services as long-term guests. Care Types Offered The Waterford at Plano is a Type B assisted living facility . In the state of Texas, these terms are defined as follows: Assisted Living Facility A facility that provides personal care services and administration of medication to 4 or more residents. Assisted living facilities can accept residents with dementia and/or Alzheimer’s. There are 3 types of assisted living facilities: Type A: A facility that may provide room and board to residents who are physically and mentally capable of evacuating the facility unassisted. Type B: A facility that may provide room and board to residents who need assistance evacuating, are incapable of following directions under emergency conditions, require staff attendance during nighttime sleeping hours, and require assistance transferring to and from a wheelchair. Type C (Adult Foster Care): Four-bed facilities that meet the minimum standards and rules for enrollment in the Department of Aging and Disability Services’ Adult Foster Care home program. The facility provides supervision and personal care services to residents. The Waterford at Plano Inspection Reports Related Links: Your Complete Guide to Assisted Living Your Complete Guide to Independent Living Foods to Help Seniors Sleep

Family and resident feedback

4.9 out of 5 from 190 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

Excellent facility

The overall experience was excellent. The assisted living director and staff were very caring and respectful, and they communicated well with family. The executive director and finance manager were not available most times and did not return calls. The website was great for managing finances. The property was always clean and well maintained. Maintenance requests for Mom’s specific apartment were generally addressed in a reasonable amount of time. I would certainly recommend The Waterford to others.

AnonymousJuly 24, 2026

★★★★★

Positive

[name removed] was great. She was very friendly and helpful. I love the check in system. You get so much for what you pay for.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Response from the community

So glad you feel this way! The check in system is wonderful and gives our residents and families peace of mind.

July 14, 2026
Alesia RollinsJuly 13, 2026

★★★★★

Positive

Amazing!!

I recently visited my grandmother here and was blown away by the facility!! The staff was welcoming and the meal I had with my Grammies was delicious! The facility was so clean and inviting!! I’m looking forward to visiting again and again!!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

We are so glad you enjoyed you visit with us and your Grandmother!! The food is delicious!

July 14, 2026
Dawn LMay 27, 2026

★★★★★

Positive

My experience was very good

My experience was a 5, however, my sister took care of most of the logistics since I work during the week. My mom seems to be pleased for the most part. When I visit, the facility is clean and residents are gathered in the common areas.

Response from the community

We are so happy to hear this!

April 13, 2026
KEApril 9, 2026

★★★★★

Positive

A caring new home

The assisted living staff is so kind and caring. I would recommend

Response from the community

Thank you for your positive review. We love our residents and families.

February 19, 2026
LHFebruary 10, 2026

★★★★★

Positive

Waterford at Plano

They seem to be available. The receptionist is always helpful.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Wonderful! We strive to be available and helpful!

December 17, 2025
AnonymousDecember 17, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Public price status
Published starting price available
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Gluten-free
  • Room Service
  • Low / No Sodium
  • Organic
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Restaurant Style Dining
  • Private Dining Room

Health & wellness

  • Memory Care
  • High Acuity Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • English
  • Uncovered Parking
  • Complimentary Transportation
  • Covered Parking
  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available

Activities & engagement

  • Activities Off-site
  • Happy Hour
  • Dances
  • Holiday Parties
  • Catholic Services
  • Wii Bowling
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Art Classes
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Birthday Parties
  • Community Service Programs
  • Stretching Classes
  • BBQs or Picnics
  • Activities On-site

Outdoor spaces

  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Outside Patio
  • Library
  • Central Fireplace
  • Barber Shop
  • Computer or Media Center
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Outdoor Common Areas
  • TV Lounge

Apartment & room features

  • Respite or Short Term Stays Offered
  • Kitchenette
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV
  • Ground Floor Units

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

The Waterford at Plano | Find With Care