★★★★★
PositiveExcellent facility
The overall experience was excellent. The assisted living director and staff were very caring and respectful, and they communicated well with family. The executive director and finance manager were not available most times and did not return calls. The website was great for managing finances. The property was always clean and well maintained. Maintenance requests for Mom’s specific apartment were generally addressed in a reasonable amount of time. I would certainly recommend The Waterford to others.





