The Willows

Good sized rooms. Staff seemed very attentive. Smallish, easy to navigate. Food was.... not great, but only a 2 plate sample.

Review for The Willows

My in-laws have resided at The Willows for one month now. They love the food. Everyone on staff is extremely friendly. The services provided to my father in-law have been in place for about 3 weeks now and the staff have helped get the medications coordinated.

The Willows Review

They are willing to work with the you financially. People are very helpful and pleasant to work with . Very satisfied

The Willows

Overall, the experience had many positive aspects, but there were a few concerns worth noting. One issue involved billing for medications. There were charges for prescriptions that were already available and covered through insurance. Some medications also appeared to be billed even though they were not actually provided, which required follow-up discussions with the billing department. Another concern involved a personal item that was sent to be laundered shortly after arrival. Unfortunately, it was damaged duri…

Nice facility but the staff make it better than just the facility, I was treated warmly and left with a positive feeling

The Willows

Our experience at The Willows is generally positive. The staff is very friendly. It's a nice facility, very pretty when you walk in, with lots of big windows in the lobby & dining room. The staff is helpful & most are very nice. As far as care, if you are fairly independent it's fine. My mom was checked in as a level E because she was in a wheelchair & accessed at a high level of care. But the first several days they rarely checked on her except for meds & never came in to see if she needed help dressing or toilet…