The Willows at Raleigh

Review for The Willows at Raleigh

My mother had a bad transition because of stress but staff has been helpful. My parents are disappointed in some of the food but overall it is a great place.

Response from the community

Thank you for sharing your experience. We’re sorry to hear the transition was stressful for your mother, but we’re glad our team has been able to provide support during that time. We also appreciate your feedback about dining, as it helps us continue to improve. We’re grateful your parents are part of our community!

April 10, 2026

I was most impressed with the facility. My son will visit me next month, and I plan revisiting the Willows with him.

Response from the community

Thank you for touring The Willows at Raleigh and for your kind words! We’re so glad you were impressed with the community. We’d be delighted to welcome you and your son back and show you even more of what makes The Willows feel like home.

March 5, 2026

The staff were all friendly. The facility is clean and very welcoming. The food and service in the dining room was good. The apartments are beautiful. This is a great place!

Response from the community

Thank you for your wonderful feedback about The Willows at Raleigh! We’re so glad you found our community welcoming, clean, and friendly, and that you enjoyed the dining experience as well. Your kind words mean a lot to our team, and we truly appreciate you taking the time to share them.

February 24, 2026

I would recommend unless they want a big outdoor space

I really like the common areas and great apartments. They do not deliver food from the kitchen to the apartments.

Response from the community

Thank you for sharing your feedback and for recommending The Willows at Raleigh. We’re glad to hear you enjoy the common areas and the apartments—they’re designed to feel comfortable, welcoming, and home-like for our residents. Your input is valuable and helps us continue evaluating how we can best support residents and families. Thank you again for taking the time to share your experience and for being part of our community.

February 3, 2026

We needed to place our sister quickly before discharge from Hospital. [name removed] and [name removed] were very helpful to our family and she is now in good hands! The communication by phone and email was very prompt and the choices offered were very helpful for comparison.

Response from the community

Thank you so much for your kind words! We’re glad our team could support your family during a stressful time and help make the transition smooth for your sister. It means a lot to know our communication and guidance were helpful. We’re grateful for your trust and are happy to know she’s in good hands.

January 28, 2026

I toured this place and was very pleased with the property the cleanliness and the people. It really was a joy to tour. It is fairly priced but still high for what it offers. Studios are very small, activity rooms aren’t very large, but the gym is very nice and seems to be set up for PT as an option. The staff were amazing, and I even spoke with a few residents who seemed very, very happy.

Response from the community

Thank you so much for taking the time to share your tour experience at The Willows at Raleigh. We’re delighted to hear that you enjoyed your visit and found the community clean, welcoming, and filled with happy residents. We also appreciate your thoughtful feedback, insights like yours are incredibly valuable as we continue to evaluate and improve our community offerings. Thank you again for visiting!

January 13, 2026