Community profile

The Windsor at Ortega

5939 Roosevelt Blvd, Jacksonville, FL

55+ communitySenior apartmentsAssisted LivingMemory CareIndependent Living

4.8104 reviewsRead reviews

About the community

About The Windsor at Ortega

The Windsor at Ortega is an assisted living community located in Jacksonville, Florida. We are committed to providing residents with the care and support they need, including memory care. Jacksonville is a vibrant city with much to offer to both residents and guests including great opportunities to hike, go bird watching, or spend time at the zoo. At The Windsor at Ortega, we honor each resident's independence,…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,530/month

Care fees not included

Checked August 1, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$7,185/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$6,980/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$4,530 observed · tracking future changes
$4,530Aug 1, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.8 out of 5 from 104 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

The community made a strong first impression. The design is aesthetic, clean, and thoughtfully planned, creating a comfortable flow through shared spaces. During my tour, I noticed a lively social atmosphere with activities that appeal to different interests and abilities. Both clinical and non-clinical staff were visible and engaged, which added to the sense of support and attentiveness. Overall, it felt like a well-run, welcoming environment.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
TourerJuly 21, 2026

★★★★★

Positive

Fantastic, Overall great experience!

I am beyond thankful for the Windsor at Ortega for having a place for my mother. Everyone from the director to the nurses are there to help my Mom. I feel comfortable that we choose the right home for my Mother and that she is safe and taken care of! Special thanks to everyone from [Names Removed] and everyone at the facility for their amazing care of my Mom.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Michael GJuly 3, 2026

★★★★

Positive

Life has ups and downs....

It's a beautiful place, very comfortable living and friendly. Plenty of activities and physical therapy crew are great. The employees seem to know all of the patients in their area. Easy to talk too and the front desk personnel are very helpful. The negative...they didn't always call someone 'out of town' when there is an issue. There were several times my Aunt called and said she had fallen and called for help but no one came. That part of the system needs 'work'.

AnonymousJanuary 29, 2026

★★★★★

Positive

The Best

The food is real good. There is a lot of variety in the activities. I recommend this place to those who have a very high standard.

AnonymousSeptember 19, 2025

★★★★★

Positive

I am glad we found this place

We moved my father in law to the Windsor at Ortega so he could be closer to family. We can't say enough about how much we love this place. Our experience has been amazing. The facility is pristine, the staff is so helpful and the food is lovely. I go and have dinner with him every other week or so and I love the food. He is really thriving there and we really love the facility.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Juan C FigueroaJune 11, 2025

★★★★★

Positive

Friendly environment

I (and my mom) like the friendliness of the staff and how everyone knows her by name. They have an excellent PT staff and she really enjoys most of the art activities.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousMay 14, 2025

Verified overview

What we know from public sources

Community type
Senior apartments
Care options
Assisted Living, Memory Care, Independent Living, 55+ Communities
Public price status
Published starting price available
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Professional Chef
  • No Sugar
  • Meals Provided
  • Room Service
  • Low / No Sodium
  • International Cuisine
  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Staffing & Ancillary Services

Services & convenience

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed

Activities & engagement

  • Happy Hour
  • Catholic Services
  • Dances
  • Activities On-site
  • Pet-focused Programs
  • Cooking Classes
  • Wii Bowling
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Devotional Activities Offsite
  • Holiday Parties
  • Jewish Services
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Devotional Activities On-Site
  • Karaoke
  • Yoga / Chair Yoga
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Tai Chi
  • Protestant Services
  • Gardening Club
  • Forever Fit
  • Community Service Programs
  • Light Therapy Programs
  • Sensory-based Programs
  • Live Well Programs

Outdoor spaces

  • Computer or Media Center
  • Beauty Salon
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Piano or Organ
  • Fitness Center
  • Jacuzzi
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room
  • Library
  • Indoor Common Areas
  • Barber Shop
  • Outside Patio

Apartment & room features

  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Kitchenette

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Windsor at Ortega – Jacksonville, FL | Find With Care