Community profile

Trustwell Living at Eagle Pointe Place

2700 Matthew John Drive, Dubuque, IA

Assisted LivingIndependent LivingMemory Care

4.572 reviewsvia A Place for Mom

About the community

About Trustwell Living at Eagle Pointe Place

Trustwell Living at Eagle Pointe Place is a Senior Living Community located in Dubuque, Iowa. We are on the end of a residential street in the northwest corner of town just south of the Dubuque Soccer Complex. We are minutes away from Dubuque's beautiful parks, accessible fishing piers and the Mississippi Riverwalk. We offer our seniors time for socializing, numerous activities, delicious meals and the security of knowing that someone is always nearby if you need assistance. In case of emergency we are close to both Finley Hospital and Mercy Medical Center. Our community comes equipped with a beauty shop, activity rooms, therapy pool, fitness center, outdoor courtyards and friends around every corner. During the summer we take trips to the nearby Dubuque Arboretum and Botanical Gardens. Weekly trips for shopping, dining and casino visits are offered year round. When it's too cold and windy to go outside we make our own fun with happy hours, movie nights and live entertainment. Our restaurant style dining room offers three enticing meals daily and snacks or alternate meals are always an option. Invite your friends and family to dine with us, we serve favorite like chicken and dumplings in addition to healthier options such as salmon and asparagus with red peppers. Everything in our community is geared toward your safety and comfort. Emergency Call Pendants are available for all our residents for peace of mind. Apartments vary in size from studio all the way up to two bedrooms and you have the option of a full kitchen or a kitchenette with either a stove or microwave. We have overnight accommodations for your guest and on-site parking for both residents and guests.

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,195/month

Care fees not included

Checked August 6, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$3,295/month

Care fees not included

Checked August 6, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$2,495/month

Care fees not included

Checked August 6, 2026
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Studio

Independent Living · 0 bedroom

Published starting price

$1,995/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

1 Bedroom

Independent Living · 1 bedroom

Published starting price

$2,395/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

2 Bedrooms

Independent Living · 2 bedroom

Published starting price

$2,595/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$1,995 observed · tracking future changes
$1,995Aug 6, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.5 out of 5 from 72 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Our experience

5 on all. I was pleased with the whole process everyone was professional and understanding and helpful throughout the transition. I especially appreciated the time and compassion they showed to me while getting my Mom transitioned to her new forever home

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Hi Darlene, Thank you for sharing your positive experience. We're delighted to hear that our team was professional, understanding, and helpful during such an important transition. Your feedback is greatly appreciated and will be shared with the team. The Trustwell Living at Eagle Pointe Place Team

July 23, 2026
Darlene WJuly 8, 2026

★★★★★

Critical

Our experience

Nice location, majority of staff are very friendly. Since December, I've talked with 4 different Executive Directors and am still having issues with my invoice concerns.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
AnonymousJune 18, 2026

★★★★★

Positive

Our experience

5 on everything except administrative staff but there is new staff since my experience. What we like the most about the community is the staff and the friendliness. I would recommend the community to others.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for sharing your positive experience and recommendation. We're glad to hear that you appreciate the friendliness of our staff. We continuously strive to improve and are pleased to know that changes have been made since your visit. Your feedback is valuable to us.

July 23, 2026
AnonymousJune 9, 2026

★★★★★

Critical

Not welcoming

Apartment was great! Food was not senior friendly. Took too long to respond to calls. A few staff were rude. My parents were not welcomed when they moved in. They were not acknowledged by staff when they left care.

AnonymousMay 8, 2026

★★★★

Positive

Review for Trustwell Living at Eagle Pointe Place

Staff are friendly and helpful. The activities are fun. The room sizes are exactly what they need. We wish that there were more options on the heart healthy menu.

AnonymousApril 23, 2026

★★★★★

Critical

Trustwell Living at Eagle Pointe Place

This was my mother's 3rd stay at the facility. The place really went downhill and it was terrible. I would not recommend them to anyone. Nurse [name removed] needs a better attitude and some compassion. Elevator needs attention. Dirty and looks run down. Put a sign on the button that tells where the dining room is.

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
AnonymousMarch 19, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Public price status
Published starting price available
Last source check
August 6, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Room Service
  • Meals Provided
  • No Sugar
  • Restaurant Style Dining
  • Pureed Meals
  • Gluten-free
  • Guest Meals
  • Low / No Sodium
  • Kosher
  • Vegetarian
  • Café or Bistro

Health & wellness

  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Memory Care

Services & convenience

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • Italian
  • Portuguese
  • Croatian
  • Filipino
  • Dutch
  • Vietnamese
  • Russian
  • Norwegian
  • French
  • American Sign Language
  • Polish
  • Chinese
  • Romanian
  • Farsi
  • Korean
  • German
  • Ukrainian
  • Armenian
  • Hungarian
  • Mandarin
  • Spanish
  • Japanese
  • Arabic
  • English
  • Covered Parking
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Cats Allowed
  • Pet Care Available
  • Weight Limit (lbs)
  • Dogs Allowed

Activities & engagement

  • Yoga / Chair Yoga
  • Karaoke
  • Devotional Activities On-Site
  • Book Club
  • Day Trips and Outings
  • Art Classes
  • Live Dance or Theater Performances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Other Religious Services
  • Bridge Club
  • Holiday Parties
  • Birthday Parties
  • Cards / Pinochle Club
  • BBQs or Picnics
  • Stretching Classes
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Bible Study Group
  • Wii Bowling
  • Cooking Classes
  • Activities On-site
  • Christian Services
  • Catholic Services
  • Wine Tasting
  • Happy Hour
  • Resident Band or Musicians
  • Community Service Organizations
  • Community Service Programs
  • Gardening Club
  • Protestant Services
  • Live Musical Performances
  • Trivia Games

Outdoor spaces

  • Outside Patio
  • Barber Shop
  • Private Bath
  • Library
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Central Fireplace
  • Piano or Organ
  • Raised Garden Beds
  • Fitness Center
  • Beauty Salon
  • Main Street Shops
  • Computer or Media Center

Apartment & room features

  • Wi-Fi/high-speed internet
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Full kitchen
  • Kitchenette
  • Bath Tubs
  • Private patio, deck, or balcony
  • Fireplaces
  • Garden View
  • Cable or Satellite TV

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 6, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required