Community profile

Trustwell Living at Springfield

2451 West White Oaks Drive, Springfield, IL

Assisted LivingMemory CareIndependent Living

4.545 reviewsvia A Place for Mom

About the community

About Trustwell Living at Springfield

Summary of {{data.CommunityName}} conveniently located in Springfield, Illinois At {{data.CommunityName}}, we offer a plethora of community features. Residents can enjoy regularly scheduled off-site experiences and day trips. Dogs and cats are permitted in resident rooms. Free resident parking is available at our location. Dining Amenities We provide occupants with meals throughout the day. We offer specified meal services such as vegetarian food. On-Site Activities We have specially curated on-site activities that stimulate both mental and physical well-being. Outdoor Common Areas Outdoor common areas are designed with accessibility, flow, and movement for resident mobility. Indoor Common Areas Indoor common areas are a nice, quiet place to enjoy the company of fellow residents or just to relax. Community Attributes at {{data.CommunityName}} Living Options and Amenities We offer wheelchair accessible units. Ground floor units are available. To accommodate our residents, we are fully integrated with WanderGuard capability. Resident units featuring wheelchair accessible showers are available. Featured Services at {{data.CommunityName}} Transportation Our community provides complimentary transportation services. Personal Services We have a beautician conveniently located on-site - residents can easily receive beauty treatments for all occasions. We offer devotional services on-site, so residents can practice or worship in the privacy of our community. Offsite devotional services are offered in the nearby area. Medical Care Services Our 24-hour awake staff is available to assist your loved one in fulfilling time-sensitive needs, should they arise. All services are provided by licensed practitioners who are on staff 24/7. We have registered nurses on our community staff. In addition to other transfer services, our community provides 1-person assisted transfers. We recruit first-class visiting podiatrists whose job it is to ensure our residents are happy, fit, and mobile. Regular visits from specialized occupational therapists are available to residents to aid development, recovery, improvements, and maintenance of skills needed for daily living. Speech therapy services are provided by trained and certified speech-pathologists. A visiting nurse is available to all residents. Our residents can schedule reminders and exceptions for both medications and care activities. On-site hospice care is provided. Our community offers respite care - a short-term stay at a senior living community - perfect for those recovering from a hospital visit, the interim during which a caregiver takes an extended vacation, or simply to experience a senior living trial period. This community provides insulin injections. Services include incontinence care for bladder-related and bowel-related symptoms. We accept residents with behavioral issues - our staff is specially trained in de-escalating behavioral episodes and our facilities are fully equipped to handle any related occurrences that may arise. Find your home at {{data.CommunityName}} Community Certifications Our community is licensed for 40 residents. The building was built in 2005. We accept residents from the age of 55 and above.

Published floor plans

Studio

Assisted Living · 0 bedroom

$4,295/month

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1 Bedroom

Assisted Living · 1 bedroom

$4,995/month

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2 Bedrooms

Assisted Living · 2 bedroom

$6,095/month

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1 Bedroom

Memory Care · 1 bedroom

$7,795/month

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2 Bedrooms

Memory Care · 2 bedroom

$5,995/month

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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,295 observed · tracking future changes
$4,295Aug 5, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.5 out of 5 from 45 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

Our families experience

I like how the director is easy to reach. The food could be better but we would recommend Trustwell Living at Springfield to other families.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
Response from the community

Thank you for sharing your feedback and recommendation. We're glad to hear that you find our director accessible. We appreciate your comments on the food and will take them into consideration as we strive to enhance our services. Your input is valuable to us. The Trustwell Living at Springfield Team

July 23, 2026
AnonymousJuly 10, 2026

★★★★★

Positive

Great Family Atmosphere

My dad has been part of the Trustwell Family for the past 2 months. We have been very pleased with the staff and their kindness and care. He has a group of friends to play cards with and enjoys the activities offered as well. I stop by almost daily and am so happy to see that he is having fun. This was the best decision for us, and I would recommend Trustwell to anyone needing a place for their loved one.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Hi Lisa, Thank you for sharing your positive experience. We're delighted to hear that your dad is enjoying his time with us and that our staff's kindness and care have made a difference. It's wonderful to know that he has found friends and enjoys the activities. We appreciate your recommendation and are grateful for your trust in us. The Trustwell Living at Springfield Place team

July 23, 2026
Lisa SchweskaJuly 8, 2026

★★★★★

Positive

Finding a new home for Dad

The staff at A Place for Mom did a great job connecting me with several options for my Dad. They gave me contacts and helped set up appointments. Trustwell Living has been a good fit for my Dad. He has found friends to play games with him. His room is the perfect size and staff have been helpful working with us.

Response from the community

Thank you for your kind words and recommendation. We're delighted to hear that our staff made a positive impact and that you feel confident in recommending us to others. Your feedback is greatly appreciated and encourages us to continue providing excellent care.

July 23, 2026
AnonymousJune 15, 2026

★★★★★

Positive

My husband and I needed to find a safe place for his oldest sister. We had been receiving phone calls from the county police in regards to her calling 911 four times in as many weeks. Dementia and delirium are horrible diseases. We had no idea where to start. I reached out to A Place for Mom. Immediately I received a call, a contact person and a list of recommended facilities. They offered to set up tours, and followed up with our progress. With the assistance from A Place for Mom we found Trustwell of Springfield.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
Tina Marie RussellMay 18, 2026

★★★★★

Positive

[Name Removed] is a gem to work with. Very knowledgeable, kind, helpful and always willing to help. She made my dads move to Trustwell easy and made us all feel comfortable!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Polly Ann SMay 18, 2026

★★★★★

Positive

Not perfect for everyone but perfect for us. Dad has been happy since day 1.

Staff in memory care are kind and gentle with each guest. Food is a highlight. Dad has gained 20 pounds this year and truly loves the food. The staff learns each guests favorites and makes the effort to delight them. Trustwell has the best memory care features in my experience. Small population, plenty of staff with good personality, great nursing staff, responsive management, and lovely environment. It is not fancy but it is safe and each guest is well cared about. The facility is clean and has no odor problems. S

Stacy SMay 14, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Room Service
  • Private Dining Room
  • Café or Bistro
  • Low / No Sodium
  • Kosher
  • Vegetarian
  • Guest Meals
  • Special Dining Programs
  • Gluten-free
  • Pureed Meals
  • Meals Provided
  • No Sugar
  • Restaurant Style Dining
  • Professional Chef

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care
  • High Acuity Care

Services & convenience

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning

Activities & engagement

  • Other Religious Services
  • Walking Club
  • Bridge Club
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Book Club
  • Karaoke
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Current Events Club
  • Live Dance or Theater Performances
  • Art Classes
  • Protestant Services
  • Gardening Club
  • Trivia Games
  • Live Musical Performances
  • Light Therapy Programs
  • Sensory-based Programs
  • Community Service Organizations
  • Live Well Programs
  • Community Service Programs
  • Forever Fit
  • Christian Services
  • Activities On-site
  • Catholic Services
  • Happy Hour
  • Dances
  • Wine Tasting
  • Bible Study Group
  • Cooking Classes
  • Pet-focused Programs
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Cooking Club
  • Birthday Parties
  • Cards / Pinochle Club
  • Stretching Classes
  • BBQs or Picnics
  • Activities Off-site
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Holiday Parties

Outdoor spaces

  • Beauty Salon
  • Central Fireplace
  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Meeting Room
  • Outside Patio
  • Private Bath
  • Barber Shop
  • Library
  • Main Street Shops
  • Jacuzzi
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room

Apartment & room features

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Kitchenette
  • Full kitchen
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Trustwell Living at Springfield | Find With Care