★★★★★
PositiveValencia at Cottonwood Heights review
The facility is very nice and clean and the staff is very attentive. I highly recommend.
Community profile
7235 S Union Park Ave, Cottonwood Heights, UT
★ 4.3103 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe facility is very nice and clean and the staff is very attentive. I highly recommend.
★★★★★
CriticalThere was High staff turnover, mediocre food, slow response times on the call button. The room size was good. There were some activities going on. Valencia is substandard.
★★★★★
CriticalIt's getting better under the new management. I just know that overall, my mother is doing better than she was under her previous facility. Her friend has said that Valencia is more involved. There hasn't been such a high level of turnaround in the staff. I take that as a good sign.
★★★★★
PositiveThe facility is located in a wooded park-like setting with a nice creek running beside it. Also, it is in the middle of a major shopping and restaurant zone as well. My parents seem to really like it there.
★★★★★
PositiveThe direct care staff are very caring. The value is better than other places for what you receive. I do feel that they are working on maintenance. It's just a slow process. administration staff could improve with communicating with the family regarding changes. I will say that overall the takeover from Truwood to Vallencia has been a significant improvement without a big increase in cost. Would I recommend this place for other families? absolutely.
★★★★★
PositiveThe facility has been acquired by another company since my mother was there. I believe a lot of the staff I dealt with are still there. The staff were kind and so cute with the memory care residents and very accommodating. The food was amazing since it was prepared by a former Park City and Salt Lake restaurants professional chef. He enjoyed preparing nutritious and fabulous meals for the residents. I was there most days around some meal time and couldn't believe how good the food and snacks were. I can't remember …
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Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 19, 2026.