VitaCare Living Medford

Our family's experience

Staff - they are nice people but really all should have more knowledge on memory issue elderly. Activities: they have a board but dont actually do them. They need to get people into that area and actually make them do it. Don't expect them to come out on their own at a certain time to do Activities. Room - fits loveseat, recliner, dresser and queen bed. Has bathroom with shower in it and nice size closet. People in charge meet with you and are there at first but rarely ever back that I see. My main concern is t…

Terrible Place

Lack of staff, lack of activities, lack of caring, lack of basic needs being met. They do the bare minimum for the residents, leaving them unattended and many times neglected. No empathy, no compassion, no joy in this place. management is aware but uncaring as well. They do care about one thing and that is the $$$. No one should be treated the way this place treats its residents. This place should be shut down.

No Wifi

There is no WiFi here. Therefore was unable to play comforting music for family or resident.

The biggest issue i had with this community was how unhappy and depressed all of the residents looked. Nobody was smiling or really having an kind of interaction with each other when i had taken my tour and that is just not the kind of environment I would want my mother to be in.