Vitality Living Lake Forest

[name removed] was wonderful and spreads her sunshine and laugh with all. [name removed] also was very caring and made it possible for mom to go from rehab to respite in 2 days. Mom is having a trial run and we hope she will want to stay. Everyone is very welcoming and the facility is spotless. As we all would want, she wants to stay in her home but she is not safe and needs more interaction with people. I so hope she stays there.

Vitality Living Lake Forest

Sending my mother to Vitality was the best decision I've made . The facility and staff are remarkable.. they get to know each person individually, so all needs can be met . The atmosphere is positive , warm and friendly. Memory Care always has exciting things going on daily , fun games , trivia , surprise milk shakes etc.. .. the staff is very encouraging to get all to participate. This facility offers so much .. anything you are interested in .. just let them know and they will make sure your loved one gets the…

Response from the community

Hello, thank you for your wonderful review! We’re honored that you entrusted us with your mother’s care and are delighted to hear that she has had such a positive experience. Our team is dedicated to creating a warm, engaging environment where residents feel known, supported, and encouraged to participate in the activities they enjoy. We truly appreciate your kind words and your trust in our community!

June 22, 2026

Skip this one, its just lipstick on a pig

This facility was clean, but there was nothing particularly impressive about it. Unfortunately, our overall experience was very disappointing, especially in memory care. The staff in memory care often seemed overwhelmed and stressed, and simple requests felt like a burden to them. My grandmother’s needs were rarely met, and when I tried to communicate my concerns and dissatisfaction, I felt completely dismissed afterward. One of the biggest disappointments was the lack of meaningful activities. Esther often had t…

Response from the community

Hello, thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide a supportive and engaging environment for all residents and take concerns like yours seriously. While we cannot discuss individual circumstances in a public forum, we appreciate you sharing your perspective and will ensure your comments are reviewed by the appropriate team.

June 22, 2026

Vitality Living is a lovely facility. I will be using it for respite care in their memory care floor. That floor is just as lovely as all the others. Today we popped in for the assessment which was during lunch. It smelled devine and looked delicious. I’m confident my mom will enjoy her stay.

Response from the community

Hi Ann, thank you for your kind words and for trusting us with your mom’s care! We’re so glad you’ve had a positive experience with our community and that our Memory Care neighborhood made a great impression. It’s wonderful to hear the dining experience stood out as well! We look forward to welcoming your mom and are committed to making her stay as comfortable and enjoyable as possible.

April 29, 2026

I would like to thank[Name removed] for the professional and welcoming tour of the MC at Vitality. We were particularly impressed with the overall cleanliness and well-organized environment. Residents we observed were happy and the place had a homely feel. While I have returned to work in New York, my family and I still have a critical decision to make regarding my mother's care. We will keep you informed as we move forward. Thank you Andr'e

Response from the community

Hi Andr'e, thank you for taking the time to share your experience! We’re so glad you found the community welcoming, clean, and well-organized, and that you felt a sense of home during your visit. We understand how important this decision is, and we’re here to support you and your family in any way we can as you move forward!

April 2, 2026

It was an informative tour. Very knowledgeable. Was a little set back on not knowing the rooms need to be furnished by the family that never was brought up.

Response from the community

Hi Ronnie, thank you for taking the time to tour our community and share your feedback! We’re glad to hear you found the tour informative and our team knowledgeable. We understand how important it is to have clear expectations, and we apologize that the furnishing details were not communicated during your visit. Thank you for bringing this to our attention - we’ll use your feedback to improve how we share information with future families.

March 25, 2026