Westmont of Carmel Valley

Westmont Carmel Valley appears to be a vibrant community with beautiful grounds and facilities. Our tour covered everything we expected as we are at the beginning of our search. We left with delicious lemon cookies … what a nice treat that demonstrates the hospitality we felt.

Westmont is lovely. [Name Removed]was a great guide and even arranged for me to see a casita that was occupied by a lovely couple who offered much info. BTW, I loved the casita. I have since decided to move in elsewhere but it was a difficult decision.

Love it, great experience, nice residents and great team that you can tell they love what they do, definitely a great choice.

The environment did not convey a sense of comfort to us. The staff at the facility appeared cold and not especially friendly. Their demeanor was more businesslike compared to other places we visited, which impacted the overall atmosphere. The residents we observed were not very active and did not make use of any of the amenities provided. In general, the amenities were average, and the fitness room was small and lacked adequate equipment. While the casitas offered spacious accommodation, the master bedroom seemed s…

Not assessable and Questionable Treatment of Residents

The place is very gorgeous and looks good upon arrival and visual inspection. What did not make sense is the main bathroom by the dining area has a bathroom door that s not assessable. For the price my family an others pay for this place they can afford a appropriate door so that the residents do not struggle to open or clothes the door. Upon asking my parents friends they said they have requested the door be fixed and that the ownership was too cheap and did not care that the door was assessable and they would onl…

I had a tour of the facility and was extremely impressed with everything about it. I have heard good things about Westmont and wanted to see for myself. The lady whom I met spent the better part of two hours with me as we discussed our family situation, and at no time did I feel rushed. I was particularly interested in knowing the difference between the assisted living wing and the Alzheimers wing and how they interact. I left with a clear understanding of everything, and feel that Westmont will be very suitable f…