Community profile

Where the Heart Is by Cogir

410 S Norris St, Burlington, WA

Assisted LivingMemory CareIndependent Living

4.065 reviewsRead reviews

About the community

About Where the Heart Is by Cogir

Built in 2000, Where the Heart Is by Cogir is Assisted Living and Memory Care is designed as a home like environment two-story building with 59 apartments. There are three separate assisted living neighborhoods each comprising of 15 apartments and one memory care neighborhood including 14 apartments all under one roof. Each neighborhood has three distinct living areas. A living room for visiting, television viewing…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,200/month

Care fees not included

Checked August 20, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$6,200/month

Care fees not included

Checked August 20, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$5,500/month

Care fees not included

Checked August 20, 2026
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1 Bedroom

Memory Care · 1 bedroom

Published starting price

$10,000/month

Care fees not included

Checked August 20, 2026
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Semi-Private

Memory Care

Published starting price

$5,500/month

Care fees not included

Checked August 20, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,200 observed · tracking future changes
$4,200Aug 20, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.0 out of 5 from 65 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

It was small but very nice and comfortable looking. I am concerned about the high ratio of military retiring there - they are not often so comfortable with retired academics, in my experience, although I wouldn’t expect that to be a huge problem. The location is excellent.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
4.0 / 5
Elisabeth A LloydAugust 6, 2026

★★★★★

Positive

Review for Where the Heart Is by Cogir

They have a warm caring staff who treat every resident with dignity and respect. The food is outstanding. The physical surroundings are nice with lots of windows and a beautiful outdoor sitting area. They have taken extremely good care of my husband. Your organization was even more of a lifeline by guiding me through the entire extremely stressful process of finding a place. Every place I went to visit was exceptional. Your organization is truly a gift.

VivienJuly 9, 2026

★★★★

Positive

Overall, very pleased!

There were issues getting all the paperwork done at the beginning. I was notified at 6:00 PM that there was an issue with the medical paperwork the day before she was scheduled to stay that would stop them from being able to take her. This was very stressful as we had uncancelable airline tickets. We got it handled and all ended up being verygood. Her room was a good size for a temporary stay, the whole place was spotless. I had a cookie that was very good, my Mother in Law did not complain about the food so that w

AnonymousJuly 1, 2026

★★★★

Critical

Where the Heart Is

They lied about some of the service that my sweetheart was getting. They said they would have someone in at night in the room and they didn't. He fell 5 times in two weeks so they weren't watching him very good or not at all. Probably he complained about the food.

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
AnonymousJune 3, 2026

★★★★★

Positive

The staff is kind and responsive. Things that stuck out to me are the hominess and renovation of mom's room.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousMay 13, 2026

★★★★★

Positive

Amazing Transformation

I went and visited a friend at Where the Heart Is in Burlington, and what a transformation. I met the staff and was finally impressed. I was there about 6 or 7 months ago and from then to now, it is so much better now. The ED, Head Nurse and care givers are so much more on top of things and friendly. Nice smiles. Genuine heart for everyone. I don't exactly know what happened but whatever it was, was a good thing.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Care Services
5.0 / 5
Activities
3.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Lilly MMarch 19, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 20, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegetarian
  • No Sugar
  • Restaurant Style Dining
  • Special Dining Programs
  • Pureed Meals
  • Guest Meals
  • Low / No Sodium
  • Room Service
  • Meals Provided
  • Vegan
  • International Cuisine

Health & wellness

  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Dogs Allowed
  • Weight Limit (lbs)
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician
  • Filipino
  • English
  • Spanish
  • Uncovered Parking
  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Cats Allowed

Activities & engagement

  • Quilting or Sewing Club
  • Birthday Parties
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Christian Services
  • Visiting Rabbi
  • Intergenerational Programs
  • Activities Off-site
  • Bible Study Group
  • Visiting Chaplain or Priest
  • Devotional Activities On-Site
  • Men's Club
  • Light Therapy Programs
  • Activities On-site
  • Community Service Programs
  • Walking Club
  • Wii Bowling
  • Choir / Singing Club
  • Holiday Parties
  • Cards / Pinochle Club
  • Wine Tasting
  • Happy Hour
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Dances
  • Cooking Classes
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Reminiscence Programs
  • Cooking Club
  • Pet-focused Programs
  • Art Classes
  • Montessori Programs
  • Brain fitness / Dakim
  • Gardening Club
  • Current Events Club
  • Trivia Games
  • Community Service Organizations
  • Book Club
  • Stretching Classes
  • Karaoke
  • Sensory-based Programs

Outdoor spaces

  • TV Lounge
  • Barber Shop
  • Library
  • Indoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas
  • Private Bath
  • Meeting Room
  • Indoor Atrium
  • Central Fireplace
  • Computer or Media Center
  • Beauty Salon
  • Outside Patio
  • Arts and Crafts Center
  • Piano or Organ
  • Movie or Theater Room
  • Raised Garden Beds

Apartment & room features

  • Bath Tubs
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Garden View
  • Private patio, deck, or balcony
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Kitchenette

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 20, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required