Woodbury North Cottages

Don't know what I would have done if I didn't find Prelude.

Don't know what I would have done if I didn't find Prelude. I was told I could not take him home after being in a transition care facility. I was driving by Prelude and saw a daughter and her mother sitting outside so I stopped by to ask how she felt about the care her mother was getting. She gave a very positive response. That was the sign I needed. My husband could not walk the entire 3 years at Prelude and was always taken care of in a very respectful way. He felt at home most of the time even though he did get…

Highly Recommend

It is a fantastic place to have your loved one. It is a smaller setting and feels very home-like. It is brand new. The staff is very caring. The food is okay, it is served family-style. The room sizes and layout of the community is great.

Would not recommend

My experience with Prelude is of mixed emotions. The shortage of staff truly affects the quality of care. Meds are not given as directed. Residents are forced to urinate themselves because no one is available to toilet them. The quality of meal service is poor! My Mom was in hospice and the staff asked a family member to leave because they didn't let her did soon enough! The communication amongst the entire family is poor. On the positive note...the pastor is exceptional!

A Good place for those needing memory care

A small faith based care facility that is clean and friendly. There are many volunteers from relatives of former patients showing a long history of good care. There seems to be daily actives designed to help residents maintain as best they can. The buildings are designed to be very home like which adds to the friendliness. We are very happy with this facility.

Happy with Prelude Cottages

What I like about Prelude Cottages is that it is a small facility where the residents live in a homey environment. The staff and caregivers have been wonderful with my mother. It was a challenging transition but they felt positive they could care for her. And they were right! I appreciate the support staff such as the on-site pastor and activities person being very visible and hands on with the residents. The food is all home-cooked right at the facility and is delicious. The family members are invited to join in m…

The staff is very friendly and involv...

The staff is very friendly and involved. They appear to care about the residents and treat my parent very well. They are always peeking in on her, or they stop in to say hi. I would like to see more communication between medical staff and family. The food is not as good as portrayed, but average. I think there could be more activities. I would like to see my parent kept more busy. Overall I am satisfied. I think the very best thing about Prelude Homes is the fact that they want to know how they can improve and …

Response from the community

Thank so much Robyn for the positive comments and constructive criticism. We will take your comments into consideration as we continually strive for improvement. Randy

November 4, 2013