Community profile

Arbor Terrace of South Forsyth

3180 Karen White Dr, Suwanee, GA

Assisted LivingMemory CareIndependent Living

4.321 reviewsvia A Place for Mom

About the community

About Arbor Terrace of South Forsyth

Arbor Terrace of Johns Creek provides the highest quality of geriatric care and assisted living in the Suwanee, Georgia area, including innovative memory care designed specifically for those affected by Alzheimer's disease and other dementias. Every resident receives unique and personalized care and attention tailored to where they are and what they need most. At Arbor Terrace of Johns Creek, both residents and their families enjoy peace of mind, knowing that the Arbor Terrace staff is providing the best in life €” with a smile.

Family and resident feedback

4.3 out of 5 from 21 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Review for Arbor Terrace of South Forsyth

The food is very good, attendants are very cordial, premises are kept nicely. Very good activities. Only negative thing is sometimes response time is slow. Any problems are easily resolved with upper management.

Response from the community

Thank you for sharing this helpful feedback. We’re glad to hear you enjoy the food, activities, and the kindness of our team, and we appreciate your note about response times. We’re always working to improve, and it’s great to know that our leadership team has been able to address any concerns quickly. Thank you for taking the time to share your experience.

November 24, 2025
AnonymousNovember 21, 2025

★★★★★

Critical

Review of Arbor Terrace South Forsyth

The facility itself is beautiful. The marketing person we met with was not completely transparent with all of the requirements for her facility. It doesn’t matter who your insurance is with for medications, you have no choice but to use the pharmacy they say you have to. And you can always only purchase a 30 day supply at a time. My Mom and I were not told this until after she was moving in. We were told that we had to send all of her prescriptions to their pharmacy to be repackaged in some kind of cassette. By onl

See category ratings
Cleanliness
5.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
Response from the community

Thank you for sharing your experience. We understand how important clarity and consistency are during a transition like this, and we appreciate your feedback regarding the pharmacy and onboarding process. To ensure we address your concerns directly and explore the best path forward for your mother, please contact our Executive Director, Karen McHenry, at 770-999-9577.

June 16, 2025
Rhonda MainlandJune 11, 2025

★★★★★

Positive

Caring facility

My mother has been there for a week. The move in process was very easy. The staff has been very friendly and caring. The food is exceptionally good. The facility is very clean. There are many activities available for the residents.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for sharing your experience! We’re so glad to hear your mother’s move-in went smoothly and that she’s already enjoying the friendly staff, delicious meals, and engaging activities. It’s wonderful to know she’s settling in comfortably. Please don’t hesitate to reach out if there's anything more we can do to support your family!

March 30, 2025
LauraMarch 23, 2025

★★★★★

Positive

Our families experience

The staff is very caring, they always address any concerns in a timely manner. We for sure would recommend this community to other families, the staff have become like family to me. Arbor Terrace is a great place for your loved one to reside. My husband has dementia and after I could no longer take care of him, my daughters researched and visited a lot of places in the area before choosing Arbor Terrace. I moved from Miami with him and have not regretted my choice

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for sharing your heartfelt experience! We are honored to have earned your trust and to be a place where your husband receives the care and support he needs. It means so much to hear that our team has become like family to you. Providing a compassionate and welcoming environment is always our goal, and we’re so glad you feel at home here. We truly appreciate your recommendation and are grateful to be part of your journey.

March 11, 2025
JulietMarch 3, 2025

★★★★

Positive

Friendly home

What we like the most about ArborTerrace is the convenience, the size, the friendliness, and the management participation and overall care. It is a family atmosphere.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
Response from the community

Thank you for sharing your positive experience! We’re delighted to hear that you appreciate the convenience, size, and friendliness of Arbor Terrace, and that our management and overall care have helped create a family atmosphere. We’re grateful to have you as part of our community and look forward to continuing to provide the care and support you value!

October 20, 2024
AnonymousOctober 17, 2024

★★★★

Positive

Great Staff, Activities, Happy Residents

There are some really wonderful caregivers here that treat residents like their own family. The activity coordinators make a lot of effort to get everyone involved and take suggestions from residents on what they would like to do. There is also a good variety of activities from arts and crafts to poetry to walking for mobile residents to 2 days a week live music. The facility also does monthly jazz brunches that families can sign up for, holiday and special occasion events. Like everywhere there are things that co

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
2.0 / 5
Response from the community

Thank you for your thoughtful review. It's heartening to hear that the caregivers at our community treat residents like family and that the activities coordinators are keen on involving everyone and incorporating their suggestions. We're glad that the variety of activities and special events like the jazz brunches enhance the living experience for our residents and their families. Most importantly, we're pleased that your mom feels happy and well-cared for, even on difficult days, thanks to the attention and dedication of our staff. We appreciate your feedback on areas for improvement and are committed to continually enhancing our services to ensure the best care for all our residents. Thank you for trusting us with your mom's care.

May 13, 2024
AnonymousMay 9, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Not publicly found
Last source check
August 7, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • International Cuisine
  • Vegetarian
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Special Dining Programs
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • Pureed Meals
  • Café or Bistro
  • Private Dining Room

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning
  • English
  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Activities & engagement

  • Activities On-site
  • Reminiscence Programs
  • Intergenerational Programs
  • Activities Off-site
  • Devotional Activities Offsite
  • Wine Tasting
  • Dances
  • Happy Hour
  • Bridge Club
  • Holiday Parties
  • Wii Bowling
  • Yoga / Chair Yoga
  • Karaoke
  • Devotional Activities On-Site
  • Pet-focused Programs
  • Art Classes
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Cooking Classes
  • Gardening Club
  • Live Musical Performances
  • Trivia Games
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Community Service Programs
  • Sensory-based Programs

Outdoor spaces

  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Raised Garden Beds
  • Movie or Theater Room
  • Outside Patio
  • Library
  • Central Fireplace
  • Computer or Media Center
  • Outdoor Common Areas
  • TV Lounge

Apartment & room features

  • Wheelchair Accessible Showers
  • Garden View
  • Ground Floor Units
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Private patio, deck, or balcony
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 7, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required