Community profile

Autumn House West

914 W Market St, York, PA

Assisted LivingMemory Care

3.856 reviewsRead reviews

About the community

About Autumn House West

Autumn House West is an assisted living community located in York, Pennsylvania. At our home, we offer a wide variety of community features. From regularly scheduled on-site activities to off-site events and adventures, we want our residents to enjoy all that life has to offer. We don’t expect you to move in without your furry companion, so we welcome dogs and cats in resident rooms. Our purpose-built community…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$3,000/month

Care fees not included

Checked August 2, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,300/month

Care fees not included

Checked August 2, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$5,400/month

Care fees not included

Checked August 2, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$6,100/month

Care fees not included

Checked August 2, 2026
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Semi-Private

Memory Care

Published starting price

$5,000/month

Care fees not included

Checked August 2, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$3,000 observed · tracking future changes
$3,000Aug 2, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.8 out of 5 from 56 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Autumn House Review

The admission director [Name Removed] is wonderful. Families looking need to ask questions.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
BettyMay 6, 2026

★★★★★

Critical

Not for everyone

Not enough response on bell assistance. People who need special assistance wait. Nurses and assistants disappear....The room was excellent, the food was pretty good. Rest of staff great! Not for everyone. Not equipped to handle individuals who have special needs, basically you need to be healthy and require little care.

Connie HApril 21, 2026

★★★★

Critical

Not the place to put a loved one in

I recently was at Autumn House West and seen baby mice. I over heard employee's talking about bed bugs and how 3 residents keeps getting them in their rooms. I over heard a resident say what nasty child food will they be serving today. The staff walks right pass you and don't speak.

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Amber N JonesNovember 12, 2025

★★★★★

Positive

A good place for elderly that can't take care of themselves.

Every time I asked for assistance with my 94 year old mother it was given without hesitation. Staff was highly professional and friendly.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
3.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Stan TNovember 7, 2025

★★★★

Critical

Minimum care for assisted living

I was very unhappy with the management at this facility. My mother gets not even the minimum care. Med techs are the only people I see when I stop after 6 pm. I have sent letters to both Resident care coordinated and also acting site supervisor since my mother arrived [date removed]. I do not feel there was any attempt to address the issues and have Never been contacted by either of these persons. We are leaving this facility at the end of Oct and would not refer to this facility at this time

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
Marcia MOctober 24, 2025

★★★★★

Positive

Great and Friendly Staff; Your Wish is Their Command!!!

5 on each. Although Mom was only there for a short time care was excellent and everyone was so friendly. I was impressed either way the entire experience. I was sorry that Mom was not in a position to participate in any of the activities.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousSeptember 16, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Gluten-free
  • Guest Meals
  • Special Dining Programs
  • Professional Chef
  • Restaurant Style Dining
  • Meals Provided
  • Low / No Sodium

Health & wellness

  • Incontinence Care
  • Memory Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • BBQs or Picnics
  • Stretching Classes
  • Sensory-based Programs
  • Birthday Parties
  • Live Musical Performances
  • Protestant Services
  • Live Dance or Theater Performances
  • Wii Bowling
  • Bible Study Group
  • Karaoke
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Happy Hour
  • Catholic Services
  • Other Religious Services
  • Holiday Parties
  • Visiting Chaplain or Priest
  • Activities On-site
  • Reminiscence Programs
  • Activities Off-site

Outdoor spaces

  • Beauty Salon
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • Library
  • Barber Shop
  • Outside Patio
  • Raised Garden Beds

Apartment & room features

  • Air Conditioned
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 2, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Autumn House West – York, PA | Find With Care