Belmont Village St. Matthews

Review for Belmont Village St. Matthews

Everyone is very helpful and most of all, very kind to my mom. She loves the food and is pleased with her apartment size and how it's functionally laid out and decorated. I'm most appreciative to the kindness and care we have received at Belmont Village.

Response from the community

Thank you for your kind words! We're so happy to hear your mom is enjoying her apartment, the dining, and the warm, caring atmosphere at Belmont Village. Knowing she feels comfortable and well cared for means the world to us. We truly appreciate your trust and are grateful to be part of your family's journey.

July 7, 2026

Belmont Village St. Matthews

Fantastic caring staff - everyone from nurses, kitchen staff, maintenance. Excellent food & activities

Response from the community

Thank you for your kind words about our staff, activities, and food! We appreciate your positive review.

May 28, 2026

I am quite impressed with what I saw at this facility. It is different from any others that I have seen. The facility itself is well-maintained, clean, and spacious. There are numerous activities that are available to the residents. Overall a great place to be!

Response from the community

Thank you for your kind words and recommendation! We’re so glad to hear you were impressed with your visit and found our community clean, spacious, and full of engaging activities. It means a lot to know we stand out, and we truly appreciate you taking the time to share your experience.

March 31, 2026

Belmont Village St. Matthews review

The facility was always very clean and organized. The dinners I had there were very good. The physical therapist was very good at communicating updates on Mom's progress. I think there were a good number of activities but we would have liked to have some type of Baptist service available either in person or online in Sundays.

Response from the community

We appreciate your review and feedback. Don't hesitate to get in touch with any specific questions or concerns you have. We've passed along your compliments to our physical therapist.

March 17, 2025

Review for Belmont Village St. Matthews

I really liked it. We picked them because they had a 30 day trial period. If you didn't like it didn't sign a lease.

Response from the community

Thanks for your positive review, we’re glad you liked our community. Feel free to get in touch with our community relations team for any questions you might have.

December 18, 2024

the locked memory unit is much worse than the assisted living

Overall, the independent side at BV was ok, but they are not truly equipped to handle dementia patients. the MC space behind the locked doors was cold, not a great layout, and my mom hated it and declined rapidly. The administrators (head nurse, head of facility) were cold and deflected blame. She ended up stopping eating, was hospitalized, and passed within a week. One day i found her in a lump, she hadn't eaten in days (nobody called me), she couldn't walk (she was perfectly able to walk), and it went south from …