Bloom at Kessler

The staff is caring, competent, and takes their jobs seriously

Make safety first. Always have the call need near the patient. If a patient has a need address it but look around and see if you there is something else the patient needs. Only leave for an emergency in another patient room. Understaffed. Like every other place, but a call light shouldn't go unchecked for an hour. Also they need to be sure and leave a way for the residents to contact staff. The staff is caring, competent, and takes their jobs seriously. They treat their patients like they were caring for their ow…

Review for Bloom at Kessler

I'd say it was a horrific experience. I have a lot to say, and I would not recommend this place to others.

Review for Bloom at Kessler

I'd say the care he received was adequate.

I have heard that a new owner will take over some time soon so I can only tell you my mother's experience with the current owner was just so amazing. She was always happy, active and made many friends. My loved one had a wonderful stay at Kesslerwood Place.

Improvement in Communication Needed

I haven't given them high marks in some of the categories, but I also acknowledge that my family members and I may need to adjust our expectations when it comes to long-term care. Like any facility, some of the caregivers do a good job. That said, my biggest "complaint" is that they have not done a good job of communicating with us. I tried to contact the director of nursing several times to schedule an initial care- plan meeting. She didn't return our calls or get back with us when she said she would. By the time …

We really liked the staff! They went above and beyond to help us. They were SOOO personable and supportive! They even drove to my dad's home in Anderson to do his assessment. Even though we ultimately chose a facility in Anderson that was closer to my dad's siblings, Brandi would call and check to see how he was doing.