★★★★★
PositiveReview for Brookdale Carriage Club Providence
A few things needed to be finished, some mix-ups with food delivery to my apt. Had a bad car crash day I moved. Overall I think I'm in a good place and I'm glad to be here.
Community profile
5800 Old Providence Road, Charlotte, NC
★ 4.5117 reviewsvia A Place for Mom ↗
About the community
A Brookdale HealthPlus ® Community The residents at Brookdale Carriage Club Providence can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays. At Brookdale Carriage Club Providence, residents have access to multiple care options, daily activities, versatile amenities, and exceptionally crafted menus — all conveniently provided on one lively campus. As a continuing care retirement community, it’s easier to find the services and assistance that best fit your evolving health care needs. Choose from independent living, assisted living, memory care, or skilled nursing to find the appropriate option for your lifestyle. Brookdale’s trained team members work with residents one-on-one to create a tailored care plan, providing seniors with custom care services and their families with financial peace of mind. Each care plan is flexible and is regularly monitored. Many residents also find comfort knowing the professional care team is available 24 hours a day, seven days a week to be alerted to any emergencies. Plus, an alert system is also used to provide additional security. For added convenience, this community offers transportation assistance, postal services, and concierge services, and staff members are standing by to help with meals, housekeeping, and maintenance. To help simplify your days to the fullest, the community includes a bank, guest suites, a therapy room, and a chapel — all available for residents to use as needed. While your chores and to-do lists dwindle, relax and enjoy the well-stocked library, the outdoor pool, the beauty and barber shop, the putting green, and the fishing pond. Since the community is located in the city of Charlotte, you will likely never run out of fun things to do in the area. Visit the local museums, the art galleries, the exquisite food truck scene, or some of the diverse neighborhoods nearby, like NoDa. Long-time sports lovers may also enjoy watching North Carolina’s competitive teams, including the NFL's Panthers, NBA's Hornets, and the MLS Charlotte Football Club. Community Services and Amenities Pack each day with the hobbies and pastimes you love. From trivia games to custom crafting projects, baking, chair yoga, and more, residents are encouraged to participate in the activities that bring them joy. There’s a variety of ways to unwind in your free time. Check out the fitness center and the game room, or start your morning at the bistro then relax in the gorgeous garden, complete with scenic walking paths. There’s also a warm and cozy living room that is perfect for curling up with a good book. Another excellent perk this community offers is the Personal Solutions delivery program. Just send the staff a list of personal items you need, such as dental floss, mouthwash, or other similar necessities, and they’ll be delivered directly to your door. Best of all, the delivery is free! Living Arrangements Bring your trusted furry pal along with you and enjoy your new adventure. With multiple studio, one-bedroom, and two-bedroom apartment options, you can select the perfect size and style that complements your needs. Some spaces also include a patio or deck, which is perfect for decorating with your cherished houseplants. Plus, many options feature spacious closets, and large windows for natural light. With a range of options available, you can embrace the personalization you deserve at Brookdale Carriage Club Providence. State Classification Brookdale Carriage Club Providence is an adult care home , which in the state of North Carolina is a home that provides care, assistance with activities of daily living, supervision, and assistance with medication to seven or more residents. An adult care home may also provide care to residents with cognitive impairments. Brookdale Carriage Club Providence I Inspection Reports Brookdale Carriage Club Providence II Inspection Reports Related: Assisted Living vs. Memory Care: What’s the Difference? Top Memory Care Services and Features
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveA few things needed to be finished, some mix-ups with food delivery to my apt. Had a bad car crash day I moved. Overall I think I'm in a good place and I'm glad to be here.
★★★★★
PositiveMy parents really enjoy the dining hall experience every day. Yes, I would recommend this community to other families
★★★★★
CriticalOverall, my mom is very happy here. The community is clean, the staff is friendly, and the food is good. She enjoys the pool, and it's nice that housekeeping comes weekly. Maintenance is also quick to respond when something needs attention. One thing we really love is that every apartment has a large balcony. It's been great for my mom because she can sit outside and enjoy some fresh air without having to leave her apartment. A couple of things could be better. The complex can be hard to navigate because the sign…
Response from the communityThank you for taking the time to provide us with your feedback. Your feedback will be shared with the management team.
June 17, 2026
★★★★★
PositiveIt’s a great setup with wonderful grounds and good amenities. The people I met - both residents and staff - were very friendly. The only negative is that the facilities and rooms are showing their age.
★★★★★
PositiveIt's not a high rise building. Bs sure you take the tour and see the grounds and also visit at dinner time. The dinning here is more than expected. Beautiful white tablecloths, fine silverware and presented a menu to order from like a restaurant. This is three times a day.
★★★★★
PositiveThe overall experience is very good. The campus is quite lovely with so many trees, 2 ponds with fountains, lots of wildlife and beautiful views. It's easy to get around to all the places. There are lots of activities and events to keep residents involved where people meet and get acquainted and have some fun. The local management team are very good at what they do and are responsive to resident needs. The only downfall is the food. While it generally tastes just fine and sometimes quite good, they run out of vario…
Verified overview
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