Studio
Assisted Living · 0 bedroom
Schedule a visit →Community profile
800 Association Drive / Northgate Business Park, Charleston, WV
★ 4.742 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Assisted Living · 2 bedroom
Schedule a visit →Memory Care · 0 bedroom
Schedule a visit →Memory Care · 1 bedroom
Schedule a visit →Memory Care
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveMy mother-in-law enjoys the interaction with the friendly staff. At first there was frustration over filling prescription medications. It seems most residents use Southern to fill Rxs but Southern did not accept their Rx supplemental insurance. If using Southern was going to be an expectation they should have mentioned it when we first visited Brookdale. It seems to be working ok now. It would be helpful if there was someone on staff that could change the filters on their hearing aids. It seems to me that a good nu…
★★★★★
PositiveMy father in law has left the facility. He went to live with his sister. He said it was too expensive. But I think it is a nice facility, with great people who care about the community.
★★★★★
PositiveI have not visited my in-laws in over a month but I talk to her every day. She mostly comes across being very happy at Brookdale Charleston Gardens. She always says positive things about the staff. I don't know what more I can say other than my husband and I feel they made a wise decision to move there and we do not worry about their care. We live 12 hours from them thus the reason we could not give them help on a daily basis. We look forward to seeing them again in two weeks and hope we find things there was posit…
★★★★★
PositiveI would recommend to others. I would add that the staff is very nice and professional.
★★★★★
PositiveThe staff genuinely care about the residents! Definitely, I would recommend Brookdale to others. The medical staff are knowledgeable and on top of any medical changes in their residents. The PT department is excellent and really seem to care. The rest of the staff are even attentive to family who visit and have concerns.
★★★★★
PositiveThe experienced and dedicated professionals made an impression during our initial tours and continue to deliver courteous & prompt service during and after move in. In the several months of residency the facility and staff continue to exceed our expectations.
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 7, 2026.