Brookdale Dr. Phillips (MC)

A home for my sister.

We had a bit of an emergency situation and the staff bent over backwards to accommodate our needs. Their memory care environment is the perfect atmosphere for my sister. She has a lovely room by herself with all her picture memories displayed. She likes the food and now takes me around when I visit to meet some of her new friends. The caregivers are always smiling and kind to the residents. The activities calendar doesn't always match what actually happens, but my sister seems happy and that's more important.

Very home-like feel the staff were very helpful. And supportive, knowledgeable and thanks [name removed] for the tour and [name removed] for your care.

Review for Brookdale Dr. Phillips (MC)

[Name Removed] the nurse on the memory care unit is WONDERFUL. She had a personal approach. She knew how to help, interact and help my aunt. It went beyond doing a job. We had to change my aunt because she needed a higher level of care. My aunt never complained about the food. The breakfast looked appetizing and was sufficient for my aunt. Very clean Room size was efficient and big enough. Biggest complaint was getting return calls from[Name Removed] when i needed information. Unsure of her title.

Very happy with our choice!

When I compared with the [community removed], which cost the same amount, the Dr. Phillips location is so much more upscale and beautiful and location is better too for class of living and everyone has been extremely friendly. I have never had a call about a concern with mom since I moved her in [date removed]. I have gone to visit mom every couple of days since I moved her in and have been extremely happy with the kindness of all of the staff

[name removed] was very nice and thorough in showing me all Brookdale offer’s for my Dad and Stepmom when needed. I was a little turned off by the expense, but now I understand that it is costly to take care of people. I want them to be happy and I’m trying to be proactive and find a place when they need it and yes, I believe Brookdale is a very nice place.

Visiting a friend

I visited a friend staying here. The place looked WONDERFUL all decorated for Christmas and everyone seemed so welcoming and happy. The only thing I noticed was the food didn’t look super appealing and they were joking about how bad it was. Hard to please everyone, but I didn’t feel like eating there to find out. The dining rooms are smaller very homey but with stains and dirt on the wall and floors so it’s hard to find that appealing while eating. Hopefully it was a one time thing but it looked like it hadn’t been…