Studio
Assisted Living · 0 bedroom
Schedule a visit →Community profile
155 Serral Drive, Greeneville, TN
★ 4.617 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 2 bedroom
Schedule a visit →Assisted Living
Schedule a visit →Memory Care · 0 bedroom
Schedule a visit →Memory Care · 2 bedroom
Schedule a visit →Memory Care
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveWhile the facility ended up not being the best fit for [name removed] mainly due to the distance from our house since I had become her main caregiver Everyone very helpful and supportive of her situation. Very grateful for all the nurses, they kept us informed always She had a medical emergency that required ambulance transport and we were notified immediately so I could meet her. Overall an excellent facility
★★★★★
PositiveAll 5s. What we like the most about the community is that the staff are constantly kept the family informed about any issues or concerns that they had. Yes, we would recommend Brookdale Greeneville community to other families.
★★★★★
PositiveNice facility, clean with good amenities. Decorated nice, warm and homey feel. Staff is friendly and helpful.
★★★★★
PositiveOnly drawback is lack of licensed nurses after 7 pm. So if needs help with bedtime medication it's not available and meds have to be taken early. Staff great, very caring and supportive of both resident and family. I would recommend. My sister in law just ended up needing additional services fairly quickly after moving in
★★★★★
PositiveMy loved one feels comfortable and safe. The staff is wonderful and caring. They are extremely helpful to my loved one. The activities and meals are well thought out. The facility is clean and welcoming.
★★★★★
CriticalMy loved one lived here for awhile. Housekeeping wasn't always timely. Our biggest issue was the pricing. It's a la carte vs a flat monthly rate. We put together a package in the beginning and were told the pricing wouldn't change. However, within 4 months the cost went up significantly and became unaffordable for us. We didn't expect that and were disappointed. Ultimately, we had to move our loved one to another facility that was more affordable.
Verified overview
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 19, 2026.