Community profile

Brookdale LaCrosse Assisted Living

3141 East Avenue South, La Crosse, WI

Assisted Living

3.610 reviewsRead reviews

About the community

About Brookdale LaCrosse Assisted Living

At our assisted living community in La Crosse, Wis., a thriving regional hub for education and technology, we believe sustaining social relationships and friendships is an integral part of aging well and living well. You'll find other seniors to bond with over mutual interests and common experiences, such as career fields, college days or time in the service. Best of all, you'll have the security of knowing our staff…

Published floor plans

Family and resident feedback

3.6 out of 5 from 10 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Brookdale Review

Food-Vegetables are hard to eat, not cooked till tender. I brought my dad his plate to his room one day and was unable to cut the meat with a fork and butter knife. Small portions also. Staff-Have had a couple staff members that will not transport my dad back to his room after dining. It is in his care plan this is to be done. Also, did not change his bedsheets for over a month. I finally did it last visit. Was told 3 times by staff recently they would make sure he was on the "schedule." Overall it's been an ok ex

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
2.0 / 5
AnonymousApril 10, 2026

★★★★★

Critical

Communication poor from leadership

Nurse does not communicate very well.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
3.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
AnonymousAugust 18, 2025

★★★★

Positive

Overall pleased with care

Facility was a bit understaffed. My parents recognized this and felt bad for the care givers who were working long hours. That being said, it didn't seem to affect the care. Most of the staff I seen were very nice and caring to the residents.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
AnonymousAugust 1, 2024

★★★★★

Positive

Over and Above

The staff at Brookdale LaCrosse is absolutely exceptional and is run by two incredible people who went over and above what we expected to help us. I can’t say enough good things about them, they saved us.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
SDJune 6, 2023

★★★★★

Critical

Review for Brookdale LaCrosse Assisted Living

Brookdale charges higher feels for less than adequate care. Sad and disappointing.I would not recommend it. Poor communication between resident/staff/care givers. Inconsiderate staff and often times short staffed. Inconsistent cleaning. Nurses slow to implement care/med changes when notified. Routine health check ups/tests were duplicated unnecessarily on the residents because staff incompetent. No or late response by administrators when complaints filed. Billing was often inaccurate and many requests needed to cor

See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
2.0 / 5
AnonymousMay 5, 2023

★★★★

Critical

Memory care is horrible

The place is filthy. My mother’s bedding was stained and on one occasion dirty t shirts were used instead of pillow cases. We found pills in drawers and on the floor. Personal items went missing and she was often not dressed n her own clothes. On several occasions she was dressed in men’s shirts. The call light was placed where she could not reach it. When we would push the light the response was very slow if at all. Administration did not communicate very well. They were unable to figure out how to have a doctor’s

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
JulieDecember 29, 2022

Verified overview

What we know from public sources

Care options
Assisted Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 6, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Vegetarian
  • Meals Provided
  • No Sugar
  • Anytime Dining
  • Restaurant Style Dining
  • Guest Meals
  • Special Dining Programs
  • Room Service
  • Pureed Meals
  • Private Dining Room

Health & wellness

  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • American Sign Language
  • English
  • Transportation at Cost
  • Resident Parking Available
  • Uncovered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Covered Parking
  • Dogs Allowed
  • Cats Allowed
  • Pet Care Available

Activities & engagement

  • BBQs or Picnics
  • Activities Off-site
  • Intergenerational Programs
  • Christian Services
  • Visiting Chaplain or Priest
  • Activities On-site
  • Holiday Parties
  • Other Religious Services
  • Walking Club
  • Catholic Services
  • Happy Hour
  • Bridge Club
  • Wine Tasting
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Wii Bowling
  • Cooking Classes
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Current Events Club
  • Art Classes
  • Quilting or Sewing Club
  • Pet-focused Programs
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Brain fitness / Dakim
  • Tai Chi
  • Trivia Games
  • Live Musical Performances
  • Birthday Parties
  • Community Service Organizations
  • Live Well Programs
  • Community Service Programs
  • Stretching Classes

Outdoor spaces

  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden
  • Indoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Outside Patio
  • Private Bath
  • Barber Shop
  • Central Fireplace
  • Library
  • TV Lounge

Apartment & room features

  • Wheelchair Accessible Showers
  • Air Conditioned
  • Garden View
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Cable or Satellite TV
  • Kitchenette
  • Handicap Accessible
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 6, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale LaCrosse Assisted Living – La Crosse, WI | Find With Care