Community profile

Brookdale Mandarin

10790 Old St Augustine Rd, Jacksonville, FL

Assisted LivingIndependent LivingMemory Care

4.387 reviewsRead reviews

About the community

About Brookdale Mandarin

Brookdale Mandarin strives to meet and prioritize residents' personal needs. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies. In addition, you can find peace of mind knowing our community includes a 24-hour security system. From assisting with everything from transportation to care needs and product delivery, our team is versatile in what we can provide for you. We understand…

Published floor plans

Family and resident feedback

4.3 out of 5 from 87 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Review for Brookdale Mandarin

The staff is very nice. The bus/van take us many places. The special pasta night for the family, friends & residents was amazing. The public areas & our apartments are clean & odor free. However, we need games like bridge, canasta & mahjong. We need more outings like theaters, museums & flower gardens. Acoustics are terrible in the main meeting room (Atrium). The food is just so so. The vegetables are overcooked. While the meat is often overcooked. There is too much grease on the food/plate. I usually get paper na

AnonymousJuly 9, 2026

★★★★★

Positive

The activities were plentiful. The food was good. The fact that they'll check on me 3 times daily was the biggest selling point.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Ginger HeardApril 28, 2026

★★★★

Positive

Needs some upkeep. Setting is beautiful. It probably is pretty when foliage is in bloom. Love all the wildlife.

See category ratings
Cleanliness
3.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Staff
4.0 / 5
Linda KMarch 17, 2026

★★★★★

Positive

Brookdale Mandarin

5 for all I am very happy with this facility. They are awesome. They are very helpful and caring.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousAugust 13, 2025

★★★★★

Critical

Very nice facility!

Weekend service and food needs improvement. She pays to be escorted because of the wheelchair and elevator. Sometimes she has to wait 20 or more minutes. I can see 10 but not 20 or more. If that is the case I don't think she should necessarily pay for escort but that's my opinion. That's a long time to sit alone at the table being 91. Her shower is even with the rest of the bathroom. It leaks onto the floor. She moved in [date removed] and supposedly a lip for it is still on order? I have checked but that is the re

AnonymousJuly 18, 2025

★★★★

Critical

Toured this community last week and I’m still thinking about how bad I felt leaving there. The place has a musty odor and the carpets look like they haven’t been touched since 1980s. The rooms were upgraded though. The sales girl [name removed], was rushing and didn’t make me feel like she cared at all. I would never move my mom in here

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Staff
1.0 / 5
DavidMay 29, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Professional Chef
  • Meals Provided
  • No Sugar
  • Room Service
  • Vegetarian
  • International Cuisine
  • Low / No Sodium
  • Guest Meals
  • Gluten-free
  • Vegan
  • Private Dining Room

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Covered Parking
  • Transportation at Cost
  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Spanish

Activities & engagement

  • Catholic Services
  • Happy Hour
  • Wine Tasting
  • Christian Services
  • Activities On-site
  • Cooking Classes
  • Pet-focused Programs
  • Bible Study Group
  • Wii Bowling
  • Men's Club
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Holiday Parties
  • Devotional Activities Offsite
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Art Classes
  • Devotional Activities On-Site
  • Book Club
  • Karaoke
  • Yoga / Chair Yoga
  • Water Aerobics
  • Brain fitness / Dakim
  • Trivia Games
  • Live Musical Performances
  • Protestant Services
  • Gardening Club
  • Live Well Programs
  • Community Service Programs
  • Visiting Rabbi

Outdoor spaces

  • Meeting Room
  • Private Bath
  • Library
  • Outside Patio
  • Computer or Media Center
  • Beauty Salon
  • Indoor Atrium
  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Game Room
  • Swimming Pool
  • Piano or Organ
  • Billiards Lounge
  • Raised Garden Beds
  • Movie or Theater Room

Apartment & room features

  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Private patio, deck, or balcony
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Full kitchen

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Mandarin – Jacksonville, FL | Find With Care