Studio
Memory Care · 0 bedroom
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3150 Old Centre Avenue, Portage, MI
★ 4.311 reviewsRead reviews
About the community
Memory Care · 0 bedroom
Schedule a visit →Memory Care
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI was impressed with the discussion I had with [name removed]. She emphasized the importance of knowing my parent the best they can. They want his stay to be as interactive and engaging as possible, encouraging memories to keep him active and involved. It's evident they don't want him to "exist" but to "thrive" while under their care. That was super exciting!
★★★★★
PositiveMy mom shared that she felt it was cozy and Homie. I also have received positive support from staff in dealing with getting her settled and adjusted. I appreciate the open communication. I'm sharing their contact information with me so that I can check in and ask questions.
★★★★★
PositiveKind, gentle, patient and informative! Cleanliness, staff, setup of building is what stuck out over other places.
★★★★★
PositiveI would recommend. We picked this community, for our loved one because of the value for money,[name removed], the marketing director was skilled at answering questions without being pushy. We felt very comfortable with her.
★★★★★
CriticalWhen we first placed my husband in Brookdale it was [date removed] during the pandemic. They seemed to be concerned for him and from what I could see through window it was alright. The staff was very accommodating in FaceTime. But then they got a new manager in February and new nurse and things went downhill from there. His care was not as good, his appearance was sad. They raised the rates saying he needed more care but he still received the same care. I moved him to a different facility the beginning of May 2021.…
★★★★★
CriticalGood contact in the initial stages... then my dad passed so then mom didn't have to move from current place...very difficult to get ahold of anyone or any answers about my deposit(we had not moved in). No condolences ... I felt like we really were just a number bringing in money. It was sad and frustrating. I emailed the nurse who did the intake... she said she thought I would be getting my deposit back... gave me another contact, etc... I got the deposit check in the mail.... but it all seemed like an impersonal …
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Coverage last checked August 18, 2026.