★★★★★
Positive[Name Removed] was great and I learned so much. A great tour. Also appreciated all of her advice and stories. The facility is lovely.
Community profile
1355 Boone Road SE, Salem, OR
★ 4.244 reviewsvia A Place for Mom ↗
About the community
Brookdale Salem serves residents and families in Salem, Oregon, and surrounding areas like Marion County and the Polk County region of Willamette Valley in northwestern Oregon. The community specializes in supporting residents with different types of dementia and offers premiere memory care services. Here, residents have access to two memory care programs including the Clare Bridge and Solace program. The Clare Bridge program is an exclusive brand of dementia care. It was established more than 30 years ago and provides residents with six planned activities each day to promote and preserve the use of their current skills. The Solace program provides additional support to residents in the later stages of dementia. It includes elements of the Clare Bridge, but offers even more services including grooming assistance, and opportunities to engage in aromatherapy and sensory activities, as well as music. Residents often find comfort knowing their safety and needs are priorities here. Staff is available 24 hours a day, seven days a week to be alerted to an emergency. An emergency alert system, secured entrances and exits, as well as an enclosed outdoor courtyard and garden are also used on site as additional ways to heighten security. During mealtimes, residents can look forward to dementia-friendly menus featuring easy-to-manage options in a small, intimate dining room. The seating is preselected to promote feelings of familiarity, and assistance during meals is available if needed. Staff members work with residents closely and are given consistent care assignments as well. This promotes regularity and allows residents and dementia-trained staff members to build relationship-rich partnerships. Whether it’s care, activities, meals, and more, Brookdale’s goal is to tailor your experience and provide one-on-one support. Community Services and Amenities To simplify residents’ days to the fullest, the community offers concierge services, transportation assistance, and postal services. While staff manages the cooking and cleaning, you can indulge in some treats at the ice cream parlor, or relax with a close friend in the cozy fireside living room. An on-site beauty/barber shop is also present to save you time and a drive to the salon. The Personal Solutions program offers convenience, too. Submit a list of desired items such as shampoo, or other necessities, and staff will deliver the items to your door privately at no extra cost for the delivery. Living Arrangements Choose between a private or semi-private suite to decorate with your cherished photographs and favorite belongings. Do what you need to do to make yourself at home, and let staff know if you need a helping hand settling in. Brookdale’s team will be here for you every step of the way to make you feel welcome and answer questions. Enjoy a new chapter filled with smiles and support when you live at Brookdale Salem. Care Types Offered Brookdale Salem is a residential care facility , which in the state of Oregon refers to shared or individual living units in a homelike facility that offers and coordinates a range of supportive services available on a 24-hour basis to meet the activities of daily living (ADL), health, and social needs to six or more residents. Brookdale Salem Inspection Reports Related: Assisted Living vs. Memory Care: What’s the Difference? Everything You Need to Know About the Cost of Memory Care
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
Positive[Name Removed] was great and I learned so much. A great tour. Also appreciated all of her advice and stories. The facility is lovely.
★★★★★
PositiveFacility is very clean and the activities that I observed were good and the caregiving was excellent. Only my concern is on weekends with fewer staff. We highly recommend the facility after comparing it with other facilities in the Linn and Benton County area areas. The only issue we had is with the administration and billing where we had issues with the facility and the corporate having confusion. Otherwise it's a great facility.
★★★★★
PositiveI had a great tour of Brookdale Salem. The staff were welcoming and very friendly. I witnessed a care staff talking with a resident and she was so gentle and caring while she spoke to her. Everyone was busy working and the place was clean and free of clutter. The hallways are spacious and the place smells good. The rooms are very nice and clean. My experience while touring was very informative. I am gathering information for a future move for a loved one. I felt like all my questions were answered and was given a b…
★★★★★
Critical[name removed] is very kind and patient with residents. Many of the staff are very kind and helpful. I overheard the Nurse speaking rudely to a patient because they weren't allowing her to finish a conversation with someone, that's the only time I witnessed any issue with an employee being unkind. Facility is under corporate ownership and if you are paying out of pocket for care, it's very spendy. Care (with room rent) for my relative ranged from $[fee removed]-$[fee removed] per month. Cleanliness of room was lack…
Response from the communityWe take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
October 16, 2025
★★★★★
PositiveThe staff are excellent, they understand memory issues. They are patient and take time with an individual that may be having a difficult time. The facility has multiple activities everyday to keep the residents busy and involved with their community.
★★★★★
CriticalThe staff is great. Things are clean and the activities are very good. The food is ok. The cost is very high. They have increased our costs by over $[removed] since we moved her in 5 months ago. The laundry situation is not good. They have lost a number of her clothing items and she does not have one pair of matching socks left out of 12 pairs.
Response from the communityThank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
April 11, 2025
Verified overview
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