Community profile

Brookdale Southside

9601 Southbrook Drive, Jacksonville, FL

Assisted LivingMemory CareIndependent Living

4.5129 reviewsvia A Place for Mom

About the community

About Brookdale Southside

At Brookdale Southside, we understand your care needs are unique, just like you. This is why we offer a spectrum of personalized services in order to best fit those needs. Whether you’re seeking memory care support, assisted living services, or an independent lifestyle, we can help you thrive and age in place both comfortably and safely. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to any emergencies. One of the best perks at Brookdale Southside is the peace of mind that comes from our HealthPlus program — an exclusive program designed to deliver a higher level of care without a higher cost. Here, residents benefit from care coordination overseen by a Brookdale HealthPlus Care Manager (RN). Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided, as well as support for chronic conditions like diabetes, high blood pressure, and congestive heart failure Additionally, residents have plenty of opportunities to connect and engage with peers or learn something new. Nearly everything you may desire can be found on-site. Would you like access to a pharmacy, a concierge service, a fitness center, outdoor pool, an ice cream parlor, or a movie theater? You’re in luck! These convenient amenities are available right here at Brookdale Southside. If needed, a therapy room, community kitchen, and library are also accessible. We offer transportation options, salon services, and even serve delicious meals daily. We’re not satisfied until we’ve simplified your day-to-day life. Community Services and Amenities It’s very difficult to run out of fun or relaxing things to do here. Enjoy a warm cup of coffee at our café with a friend, or take a stroll around the vibrant landscaped courtyard and garden. Invite a loved one to stay over at the guest suite and spend a day at the fishing pond. You can also take advantage of the golf course, arts and crafts studio, game room, or our community’s convenient general store. We even have a chapel, a bank, and a clinic on-site, and offer postal services for your convenience. Some additional services and amenities offered include: 24-hour security system Business centers Piano Personal Solutions program Living Arrangements Depending on care levels and personal preferences, we can help you pick an apartment that best fits your needs. We offer 10 incredible homelike floor plans. Pets are welcomed, and residents are encouraged to customize their apartments with personal belongings and treasures. If you’re seeking tailored care, quality apartments, and a new beginning, we’re ready to help you create a new chapter, here at Brookdale Southside. Care Types Offered Brookdale Southside is an assisted living facility which offers limited nursing services . In the state of Florida, these terms are defined as follows: Assisted Living Facility A facility that provides supervision of the activities of daily living, medications, and other similar services to residents in a homelike environment. These facilities can house one resident to hundreds of residents. Limited Nursing Services The assisted living facility can provide nursing services to residents. Brookdale Southside Inspection Reports Related: Assisted Living vs. Memory Care: What’s the Difference? Top Memory Care Services and Features

Family and resident feedback

4.5 out of 5 from 129 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Critical

Has lots of room for improvement.

My Mom's room was unkept on several occasions; fences was on a wall outside a resident's room for 24 hours and when I called it to an employee's attention, she mentioned housekeeping, which is not available on a daily basis, it was only taken care of because I mentioned it being there 24 hours & it was a health issue; caregivers do the laundry so the service is not always completed when scheduled. I found my Mom is the TV room, which was freezing cold & Mom was freezing and had not been offered a blanket; On anothe

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
Response from the community

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.

June 12, 2026
AnonymousJune 11, 2026

★★★★

Positive

Brookdale Southside

The staff are very friendly and very engaged. The people that live there are very friendly and engaged. They have made repairs that were needed promptly.

AnonymousJune 1, 2026

★★★★

Positive

This was a virtual tour with pictures and videos. I currently live in Texas and will schedule an In Person Tour in the future. The information I received from Brookdale was great and very informative. I will definitely tour this location this summer when I travel to Florida.

Yvonne BMay 29, 2026

★★★★★

Critical

Review for Brookdale Southside

I would recommend it. Best for a really older person mid 80's and up. Most here navigate the halls on scooters which is dangerous (look out at the corners, these are speed demons) and if one is walking, a plain nuisance if you are stuck behind them. There are many here in nineties and over 100. I would recommend, only if they are extroverts or morning people. There is a "caste system" of those who rent villas on one side of the pond and those of us in the main building. They are very proud of their #1 JD Power rati

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
2.0 / 5
Care Services
4.0 / 5
Activities
2.0 / 5
Staff
4.0 / 5
Meals & Dining
2.0 / 5
Response from the community

Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.

May 26, 2026
AnonymousMay 22, 2026

★★★★★

Positive

Staff were very helpful and things seemed very organized. I liked how the facility was sectioned into the different levels of care but all under one roof. Residents were out and about mingling with each other. There appeared to be a strong sense of community.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Scott WMay 10, 2026

★★★★★

Positive

Review for Brookdale Southside

They are helpful and responsive to concerns. I would highly recommend. They are constantly updating their properties.

CBMay 8, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Café or Bistro
  • Private Dining Room
  • Bar or Pub
  • Room Service
  • Meals Provided
  • No Sugar
  • Professional Chef
  • Restaurant Style Dining
  • Pureed Meals
  • Vegan
  • Gluten-free
  • Guest Meals
  • Special Dining Programs
  • Low / No Sodium
  • Vegetarian

Health & wellness

  • Diabetic Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • High Acuity Care

Services & convenience

  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Housekeeping
  • Beautician
  • American Sign Language
  • Spanish
  • English
  • Resident Parking Available
  • Transportation at Cost
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed
  • Complimentary Transportation
  • Property Convenient to Public Transit

Activities & engagement

  • Resident Band or Musicians
  • Light Therapy Programs
  • Sensory-based Programs
  • Community Service Programs
  • Gardening Club
  • Water Aerobics
  • Brain fitness / Dakim
  • Tai Chi
  • Live Musical Performances
  • Trivia Games
  • Yoga / Chair Yoga
  • Book Club
  • Devotional Activities On-Site
  • Karaoke
  • Day Trips and Outings
  • Montessori Programs
  • Live Dance or Theater Performances
  • Current Events Club
  • Art Classes
  • Activities Off-site
  • Intergenerational Programs
  • Reminiscence Programs
  • Walking Club
  • Bridge Club
  • Holiday Parties
  • Devotional Activities Offsite
  • Birthday Parties
  • Cards / Pinochle Club
  • Stretching Classes
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Cooking Club
  • Bible Study Group
  • Wii Bowling
  • Cooking Classes
  • Quilting or Sewing Club
  • Pet-focused Programs
  • Choir / Singing Club
  • Activities On-site
  • Christian Services
  • Catholic Services
  • Wine Tasting
  • Happy Hour
  • Dances
  • Community Service Organizations
  • Live Well Programs

Outdoor spaces

  • Beauty Salon
  • Computer or Media Center
  • Outside Patio
  • Private Bath
  • Barber Shop
  • Library
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Indoor Atrium
  • Golf Course or Putting Green
  • Swimming Pool
  • Piano or Organ
  • Game Room
  • Ballroom
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Billiards Lounge
  • Fitness Center

Apartment & room features

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Air Conditioned
  • Full kitchen
  • Kitchenette
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Garden View
  • Wi-Fi/high-speed internet

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

Brookdale Southside | Find With Care