★★★★★
CriticalHas lots of room for improvement.
My Mom's room was unkept on several occasions; fences was on a wall outside a resident's room for 24 hours and when I called it to an employee's attention, she mentioned housekeeping, which is not available on a daily basis, it was only taken care of because I mentioned it being there 24 hours & it was a health issue; caregivers do the laundry so the service is not always completed when scheduled. I found my Mom is the TV room, which was freezing cold & Mom was freezing and had not been offered a blanket; On anothe…
Response from the communityWe take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
June 12, 2026





