Community profile

Brookdale West Hartford

22 Simsbury Road, West Hartford, CT

Assisted LivingMemory CareIndependent Living

4.465 reviewsRead reviews

About the community

About Brookdale West Hartford

With more than 70 apartments, you are encouraged to make yourself at home at Brookdale West Hartford. Tucked away in West Hartford, Connecticut, the area includes a mix of residential and commercial neighborhoods. West Hartford is also home to the American School for the Deaf, the University of Hartford, and St. Joseph's College. At this community, residents receive personalized memory care and assisted living…

Published floor plans

Family and resident feedback

4.4 out of 5 from 65 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Very homey- perfect for a couple.

Quality of care is good, available activities are good, food was great but they've changed chefs, so now it's declined. The facility is clean and well maintained - it's great. The apartment is very spacious and bright. Perfect for a couple.

See category ratings
Cleanliness
5.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Meals & Dining
2.0 / 5
Dave JApril 8, 2026

★★★★

Positive

Brookdale West Hartford

It was very attractive & homey, however, the dinning room was not very nice. The care was c -plus. The outside was very nice, had a lovely porch. The rooms were quite nice. As a memory care facility , it's better than most.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousMarch 11, 2026

★★★★★

Critical

Things to know

sale pitch seemed too pushy. if i wanted a "discount" i had only a few days to commit. I felt like i was pushed to make a decision too quickly. My mom was evaluated and lived in the assisted living facility for only 3 weeks before being sent to memory care which then increased her monthly bill from [Amount Removed] to [Amount Removed]. The activities fee is ridiculously expensive and my mom didn't get to do any of the activities. She was sent out to the hospital many times and the last time was for "non compliance"

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
1.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
2.0 / 5
Meals & Dining
4.0 / 5
AnonymousMarch 5, 2026

★★★★

Critical

Don’t do it!

This place was horrible. The residents were walking around with dirty depends. Laundry was always missing. Residents were sleeping in other residents beds. Nothing we were asking them to do actually got done. They severely lack enough staff and the ones that are there don’t want to be. It was a nightmare! If you are considering this place for a loved one…please don’t do it!

See category ratings
Cleanliness
1.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
2.0 / 5
Staff
1.0 / 5
Meals & Dining
2.0 / 5
Kathy SFebruary 16, 2026

★★★★

Positive

I would say I would recommend. My loved ones are well taken care of.....

Good: They have a lot of activities and keep my aunt involved - even if she isn't sure about it. They make sure she isn't sitting in her room all day. The place is very clean. And the food is good. Improve: They are not always responsive. Both to my aunt and also when I call. It is very difficult to get ahold of someone. I usually get voicemail and don't get a call back. The initial billing process was a nightmare. It's been 4 months and it is still not right. We were being incorrectly billed and it still isn't st

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
AnonymousDecember 2, 2025

★★★★

Positive

overall nice community

They have plenty of activities for the residents . Dad says the food is good , no complaints from him . Rooms are a good size w/ fridge .

AnonymousNovember 14, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 3, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Guest Meals
  • Special Dining Programs
  • Professional Chef
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Low / No Sodium
  • Vegetarian
  • Pureed Meals
  • Room Service
  • Gluten-free
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • High Acuity Care
  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Resident Parking Available
  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking
  • Pet Care Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Spanish
  • English

Activities & engagement

  • Sensory-based Programs
  • Light Therapy Programs
  • Birthday Parties
  • Live Musical Performances
  • Men's Club
  • Brain fitness / Dakim
  • Gardening Club
  • Educational Speakers / Life Long Learning
  • Day Trips and Outings
  • Wii Bowling
  • Bible Study Group
  • Book Club
  • Devotional Activities On-Site
  • Happy Hour
  • Catholic Services
  • Jewish Services
  • Walking Club
  • Other Religious Services
  • Holiday Parties
  • Visiting Chaplain or Priest
  • Activities On-site
  • Reminiscence Programs
  • Christian Services
  • Activities Off-site
  • BBQs or Picnics
  • Visiting Rabbi
  • Forever Fit
  • Live Well Programs

Outdoor spaces

  • Central Fireplace
  • Private Bath
  • Barber Shop
  • Outside Patio
  • Beauty Salon
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Fitness Center
  • Piano or Organ
  • Raised Garden Beds

Apartment & room features

  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Kitchenette
  • Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 3, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale West Hartford – West Hartford, CT | Find With Care