Community profile

Brookdale Westlake Village (Offering HealthPlus)

28550 Westlake Village Drive, Westlake, OH

Assisted LivingMemory CareIndependent Living

4.682 reviewsvia A Place for Mom

About the community

About Brookdale Westlake Village (Offering HealthPlus)

A Brookdale HealthPlus Community ® The residents at Brookdale Westlake Village can enjoy the benefits of Brookdale HealthPlus, which offers on-site care coordination overseen by a registered nurse. Here, residents receive personalized care plans and assistance with chronic conditions, such as diabetes, high blood pressure, congestive heart failure, and more. Preventative health care services, such as annual wellness visits, immunizations, and health screenings are also provided to help avoid trips to doctors’ offices, or unnecessary emergency room visits and hospital stays. At Brookdale Westlake Village, residents and their families receive one-on-one support, enhanced security, and peace of mind. Whether you're seeking skilled nursing services, independent living, memory care, or assisted living, look no further. We can accommodate many specific needs, and our skilled staff makes it easy to age in place. As an added bonus, our community offers multiple layers of security. We have a 24-hour security system, keypad entry, a daily check-in system, and emergency response systems in each room. Our compassionate team members are also available 24 hours a day, seven days a week to be alerted to any emergencies. With an abundance of resources under one roof, you can celebrate the feeling of watching your worries melt away. Through our exclusive Brookdale HealthPlus program, residents receive comprehensive care that’s right for them. We build relationships with doctors and nurse practitioners who can provide care on-site. Our specialized program allows you to receive support for chronic conditions such as diabetes, high blood pressure, congestive heart failure, and more. In addition, we manage urgent needs and provide annual wellness visits, immunizations, and health screenings. Residents also receive direct assistance with meals and diet, housekeeping, transportation, and home maintenance. When you live easier, we live happier, so let us know how we can best serve and meet your needs. We’re also a pet-friendly community, so don’t forget to bring your furry pal to join you at Brookdale Westlake Village. Community Services and Amenities How do you prefer to spend your days? Here, you have unlimited options. Begin your morning in the community cafe, attend a spiritual service in the chapel, schedule a haircut in the afternoon, and then spend the evening with friends at our lively sports bar. Residents also have access to the fitness center, community garden, arts and crafts studio, and fishing pond. If you’re in the mood to relax, check out a book from the fully stocked library to read in our cozy, fireside living room, or take advantage of the scenic walking paths and whirlpool. Perhaps you’d like to play a tune on the piano for your friends and neighbors! You have the ability to make the most of each day and do as much — or as little — as you please. Some other on-site conveniences include a pharmacy, a bank, a clinic, a therapy room, and postal services. And for small item requests, look into our Personal Solutions program. Simply email our team a list of personal hygiene items you’d like, such as toothpaste, deodorant, or other similar things you may need, and we’ll deliver them to your door at no additional cost. Living Arrangements Residents can create their ideal home on their own terms here by choosing from multiple floor plan options. We offer a variety of cozy studios and spacious two-bedroom apartments, and are happy to help you find the perfect fit for your needs. Private and semi-private apartments are also available. Regardless of your choice, each living space is designed to feel just like home. Create a new chapter and simplify your days, here at Brookdale Westlake Village. Related articles: Assisted Living vs. Memory Care: What’s the Difference? Assisted Living vs. Independent Living: What’s the Difference?

Published floor plans

Family and resident feedback

4.6 out of 5 from 82 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

The minute we walked in it felt like home. Several members of the community went out of their way to welcome us and sing the praises of the staff and facility. Our point person was truly concerned about our needs, answered every question and followed up with an email summarizing our meetings and conversations. She addressed all concerns immediately, was available at any time and went out of her way to make us welcome. The facility is beautiful and very well maintained.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
kevin goodwinJune 2, 2026

★★★★★

Positive

Highly recommend independent living.

My mother enjoyed her time in independent living at Brookdale Westlake Village. The staff has been extremely kind and helpful, including billing, food service, housekeeping, maintenance, and the front desk staff. The food was usually excellent and there are many quality activities to choose from. There is a warm and familial feeling throughout the Brookdale Village independent living. We also appreciate the flexibility of the supportive Brookdale At Home staff who were imperative In keeping my mother living indepen

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Beth BApril 29, 2026

★★★★★

Positive

Great Community!

It's been a great experience for my mother-in-law. Everyone is so kind and friendly and there are so many activities to keep her busy. The apartment is the perfect size and everything is kept clean. The staff is very responsive and helpful.

AnonymousApril 28, 2026

★★★★★

Positive

My parents love it here!

The staff, especially the dining room staff are so helpful and friendly. Residents are also super friendly and inclusive.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
AnonymousApril 6, 2026

★★★★★

Positive

I love my apartment

They have the friendliest of staff. I like the activities and meeting some great people. I would recommend this community to others who are searching for one.

Karen NMarch 12, 2026

★★★★

Critical

incompetent management

Our experience with Brookdale Westlake Village’s Memory Care Unit was deeply disappointing and distressing. My father was a hospice patient there, and we encountered ongoing problems with communication, cleanliness, and decision-making that no family should have to face. His room often smelled strongly of urine, even after repeated requests for cleaning. We struggled to get basic care coordination, including podiatry and medical follow-up. The worst incident occurred when my father—who was on hospice, sedated, an

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
3.0 / 5
Activities
1.0 / 5
Staff
4.0 / 5
Meals & Dining
2.0 / 5
Response from the community

We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.

February 25, 2026
Mehul GalaFebruary 23, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 10, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Anytime Dining
  • Special Dining Programs
  • Guest Meals
  • Low / No Sodium
  • Vegetarian
  • Pureed Meals
  • Vegan
  • Gluten-free
  • No Sugar
  • Meals Provided
  • Restaurant Style Dining
  • Professional Chef
  • Room Service
  • Bar or Pub

Health & wellness

  • High Acuity Care
  • Memory Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care
  • Staffing & Ancillary Services

Services & convenience

  • German
  • Transportation at Cost
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Pet Care Available
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Hungarian
  • Spanish
  • English

Activities & engagement

  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Reminiscence Programs
  • Activities Off-site
  • Intergenerational Programs
  • Devotional Activities Offsite
  • Holiday Parties
  • Walking Club
  • Bridge Club
  • Forever Fit
  • Community Service Programs
  • Sensory-based Programs
  • Live Well Programs
  • Protestant Services
  • Gardening Club
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Tai Chi
  • Wii Bowling
  • Bible Study Group
  • Pet-focused Programs
  • Cooking Classes
  • Christian Services
  • Activities On-site
  • Happy Hour
  • Dances
  • Wine Tasting
  • Catholic Services
  • Cards / Pinochle Club
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Men's Club

Outdoor spaces

  • Indoor Atrium
  • Central Fireplace
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Computer or Media Center
  • Outside Patio
  • Library
  • Private Bath
  • Beauty Salon
  • Jacuzzi
  • Billiards Lounge
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ

Apartment & room features

  • Wheelchair Accessible Showers
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Private patio, deck, or balcony
  • Full kitchen
  • Bath Tubs
  • Kitchenette
  • Ground Floor Units
  • Air Conditioned
  • Respite or Short Term Stays Offered

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 10, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required