Brookhaven Manor

We’re very sorry to hear about your experience and appreciate you bringing these concerns to our attention. The safety and well-being of our residents are our highest priorities, and it is deeply concerning to learn that you feel those standards may not have been met. We take all reports regarding staff conduct seriously. While we cannot discuss specific personnel matters publicly, please know that concerns like the ones you’ve described are reviewed promptly and thoroughly. We encourage you to contact our administration team directly so we can gather more details and address this situation appropriately. We understand how important trust is when it comes to the care of a loved one, and we regret that your confidence in us has been shaken. Our goal is always to provide a safe, attentive, and professional environment for every resident. We would welcome the opportunity to speak with you and work toward a resolution. Please reach out to us at your earliest convenience.

Thank you so much for your kind words! We’re thrilled to hear that your mom is enjoying the excellent food, comfortable apartment, and engaging daily activities. It means a lot to know our staff has made a positive impression as well. Your recommendation truly means the world to us—we’re grateful to have your mom as part of our community!

Thank you so much for your kind words! We’re thrilled to hear that you feel welcomed by our staff and residents and that you enjoy our clean, comfortable community. We’re also glad our location has been convenient for you being close to shopping, medical care, and the U of M stadium is definitely a plus! Thank you for taking the time to share your experience.

Thank you so much for sharing your experience. We’re truly honored that your grandma is part of our community and that your family feels confident in the care she receives. Our team is dedicated to treating every resident with kindness, respect, and compassion, so your words mean a great deal to us. Knowing we can provide comfort and peace of mind to families is why we do what we do.

Thank you so much for this wonderful review! We’re absolutely thrilled to hear how much you love your apartment, our staff, and the community as a whole. Our team works hard to create a welcoming, supportive, and engaging environment, so your kind words truly mean the world to us. We’re especially happy to hear you’re enjoying the food, exercise programs, and activities and yes, BINGO is definitely a favorite! Thank you for choosing Brookhaven and for being such a valued part of our community. We’re grateful for you!

We truly appreciate your kind words! Knowing that you enjoy the dining choices, activities, and outings like Lunch Bunch means a lot to us. Our team works hard to make each day enjoyable, and we’re so glad it shows.