Community profile
118 Medical Dr, Carmel, IN
★ 0.519 reviewsRead reviews
About the community
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 16, 2026 at 12:33 PM PDT
Inspection coverage changed from NOT_COVERED to COVERED.
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalPlease do NOT take your loved one to this facility, The staff is uneducated and lazy. They don't provide proper care at ALL. Please also don't mistake a CARMEL address for being of great quality and care as it IS NOT!!! This facility should be shut down.
★★★★★
CriticalMy first impression was they really try to make it seem that the care will be topnotch , I watched the staff slowly disappear in a matter of weeks. From the Billing office to the HR to the Memory Care Director and several CNA's !! We are now on a Lockdown and have been for two weeks yet they just began posting the pics on facebook about a loved one or two?? I am told nothing except a call that we cant visit??? Out loved one has dementia and this is now a problem because we can call and the phone just rings on the w…
★★★★★
CriticalWe brought our mother here after much deliberation. We are aware of the past issues within Carmel Care. However, the newer Memory Care Unit has been a very pleasant surprise! I was very skeptical, but [name removed] the new director and the nurses and everyone I’ve come into contact with has surpassed my expectations. They are kind and supportive! I am very happy we moved mom here! I truly feel safe with her here. I am a very frequent visitor and each time she has been clean, the room clean the halls clean the staf…
★★★★★
PositiveI have had a loved one in 2 of the 4 Cardon Facilities in Hamilton Co. I can say Carmel health and Living has the most private Medicaid rooms in the county. They are spacious and very accommodating.
★★★★★
CriticalSurprisingly less than stellar care. Numerous miscommunications and inefficient scheduling for specialists and therapy.
★★★★★
CriticalI am pleased to see this allows me to rate this facility less than one star. Avoid choosing this facility if you really care for your loved one. I live at Carmel Health and Living, and I could tell stories that would raise the hair on your neck. The food is terrible, they are insufficiently staffed, and management doesn't care. I contracted MRSA here, and they gave me antibiotics for one month and never tested me again. They told me everyone in nursing homes and hospitals have MRSA. They don't care about their resi…
Verified overview
Skilled nursing
188 CMS-certified beds · CMS CCN 155181
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 16, 2026Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked August 16, 2026 via Centers for Medicare & Medicaid Services.
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