Cascades of Bend

I was a very nice tour led by [name removed]. The facility was clean and well maintained. The memory care unit was secured as expected. The pricing is about right and what other facilities are charging for memory care.

Cascades of Bend

Need to work on the food

Our family experience

My loved one really likes her daily care staff. I've had terrible interactions with the executive director. I refuse to interact with her. Unprofessional, deceitful and downright lack of regard for care environment and issues resident and families are dealing with at this stage of life. And she's just mean.

I found a very nice two bedroom apartment with private fenced in patio (for my kitty!) right at base of Pilot Butte ; met some of the wonderful staff who made me feel at home. Great amenities. I look forward to the move.

Response from the community

Thank you so much for your kind words! We’re thrilled to hear that the two-bedroom apartment feels like home and that the private fenced patio is perfect for your kitty. Being at the base of Pilot Butte really is a special spot, and we’re so glad that you will enjoy the setting and the amenities. It means a great deal to hear that our team helped you feel welcomed and at ease. We’re truly looking forward to having you join our community and supporting you through a smooth and happy move-in. Welcome home, we’re excited for this next chapter with you!

January 14, 2026

A very friendly [name removed](Community Relations Director) toured me around. The facility was clean and well appointed. It seemed homey. Apartments were a reasonable moderate size. There are nice outdoor areas for residents. Pilot Butte is very close for those who wish to go further afield.

Response from the community

Thank you for taking the time to share your experience with us. We’re so glad to hear that you felt welcomed during your tour and that our community felt clean, comfortable, and homey. That’s exactly the environment we strive to create. We’re also happy you enjoyed the apartment layouts and outdoor spaces, as well as our proximity to Pilot Butte. It’s a wonderful amenity for residents who enjoy getting out and exploring the area. We truly appreciate your thoughtful feedback and hope to welcome you back again soon.

January 14, 2026

Our family's experience, such an answer to our needs

I give you a 5 for all the wonderful support from your service. My sister [name removed] is the one who lives there. She loves the staff and says the food is great. She had a great time on Halloween. They had the kids come to their tables at dinner so the clients could hand out candy to the little ones.

Response from the community

Thank you so much for the 5-star review and for sharing such kind feedback. We’re truly grateful for your trust and so happy to hear that your sister is enjoying her home with us. It means a lot to know she loves the staff and is enjoying the food, and we’re especially glad to hear how much fun she had on Halloween. Creating meaningful moments like intergenerational celebrations is very important to us, and it’s wonderful to know that the experience brought her joy. Thank you again for taking the time to share your experience. We’re honored to support your sister and your family.

January 14, 2026