Community profile
7753 Conroy Windermere Road, Orlando, FL
★ 3.64 reviewsvia A Place for Mom ↗
About the community
CERTUS at Dr. Phillips, located at 7753 Conroy Windermere Road in Orlando, Florida, is a premier memory care community dedicated exclusively to serving individuals living with Alzheimer's and other forms of dementia. With 64 private suites thoughtfully arranged across two secure residential wings, the community is designed to provide both comfort and familiarity. Residents benefit from 24/7 access to compassionate clinical staff and personalized care plans that support cognitive, physical, and emotional well-being. Situated in the heart of the upscale Dr. Phillips neighborhood, CERTUS offers convenient access to top-tier medical facilities, including Dr. P. Phillips Hospital and AdventHealth Orlando. At the core of CERTUS is its innovative, research-based Town Center—a vibrant, fully secured space that encourages daily engagement and social connection. Here, residents can enjoy amenities such as the Masterpiece Theater, a fitness center, a beauty salon, a bistro, a post office, a library, and a reservable private dining room for family gatherings. The community also offers a spa with a therapy tub and therapy room, enhancing the holistic wellness experience. Daily life is enriched through a variety of activities, including music, games, arts and crafts, gardening, fitness programs, and offsite excursions. Residents can savor chef-prepared meals in the communal dining room, opt for room service, or invite guests to join them at mealtime. Housekeeping, laundry services, and multilingual staff fluent in English and Spanish further contribute to a supportive and inclusive environment. CERTUS at Dr. Phillips stands out for its commitment to whole-person wellness and its evidence-based approach to memory care. The community's design incorporates soothing colors, lighting, and textures to create a calming atmosphere that promotes independence and quality of life. Residents and their families can also enjoy the rich cultural and recreational offerings of the surrounding area, including the Dr. Phillips Center for the Performing Arts, Lake Eola Park, and nearby attractions like Walt Disney World and Universal Orlando. With its blend of compassionate care, engaging amenities, and a vibrant neighborhood setting, CERTUS at Dr. Phillips provides a nurturing environment where residents can thrive.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
CriticalWe did not have a good experience here at all. I love the location and building itself. The staff was lacking on giving my mom care. They also way overcharged my dad and when he pulled her out after a short time they would not refund him. I feel like they took advantage of an elder man.
★★★★★
PositiveStaff is fantastic and really get to know the needs of their residents. Yes, I would 100% recommend. I'm very impressed with the activities staff, the caregivers, med techs and chefs! All amazing and caring people.
★★★★★
PositiveGreat staff and very approachable management. I would recommend to others.
★★★★★
PositiveCertus Dr Phillips is a beautiful, science backed memory care. It’s amazing how each detail is well thought out and executed. Choosing a memory care is always a difficult decision. I recommend taking a look for yourself. This is a great addition to the Dr Philips community.
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