Community profile

Charter Senior Living of Fredericksburg

20 Heartfields Ln, Fredericksburg, VA

Assisted LivingMemory CareIndependent Living

★ 3.923 reviewsRead reviews

About the community

About Charter Senior Living of Fredericksburg

At Charter Senior Living of Fredericksburg, seniors enjoy a vibrant lifestyle filled with life-enrichment programs, chef-prepared meals, and luxurious amenities. With the inviting cafe, charming courtyard, and private living spaces, residents are happy to call this community home . With an emphasis on wellness, residents can have peace of mind knowing they’ll receive 24-hour, custom-tailored assisted living and…

Family and resident feedback

3.9 out of 5 from 23 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Misleading and Understaffed

I strongly recommend that any new family who is considering placing your love one in this facility to do your due diligence. I thought I asked the right questions at the time and felt that this would be a great fit for my dad and was provided assurance that his needs would be met. I asked about ratio to staff and resident. Their response was quite misleading because the staff is grossly understaffed. Within two weeks of him being there, his care level allegedly increased and my family was asked to pay more for addi…

Family/friendAssisted Living

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Cleanliness: 3.0 / 5
Friendliness: 3.0 / 5
Value for Cost: 1.0 / 5
Care Services: 1.0 / 5
Activities: 3.0 / 5
Staff: 1.0 / 5
Meals & Dining: 2.0 / 5

★★★★★

Positive

Loved one is thriving

My grandmother is really thriving there! The staff really do pay attention and do all they can to help.

Verified ReviewFamily/friendAssisted Living

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

Great staff

The staff is very friendly and patient. The location is great. [name removed] says he does not like the food but he always cleans his plate.

Verified ReviewFamily/friendAssisted Living

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Cleanliness: 4.0 / 5
Friendliness: 4.0 / 5
Value for Cost: 4.0 / 5
Care Services: 4.0 / 5
Activities: 4.0 / 5
Staff: 4.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Positive

We have had a great experience

They have been taking great care of my grandma, Yes, we would recommend this community to other families based on the experience we have had so far.

Verified ReviewFamily/friendAssisted Living

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Positive

Overall, a good community for your loved one.

What we like the most about Charter Senior Living is that everyone seems to care and we would recommend this community to other families who may need a place for their loved ones

Verified ReviewFamily/friendMemory Care

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 4.0 / 5
Activities: 4.0 / 5
Staff: 5.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Critical

Raise the Standard

There are a few great caregivers at Charter Senior Living. However, this place is one big health crisis. Just this year alone, they have had a bed bugs and scabies outbreak. If you didn't already know, scabies is a parasite that embeds itself in your skin and leads to an unbearable amount of itching. Residents hardly ever leave the facility and unfortunately most family do not visit enough, so these issues are most likely coming from the worker(s). They do not clean and or deep clean this building nearly enough- th…

Family/friendMemory Care

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Cleanliness: 1.0 / 5
Friendliness: 2.0 / 5
Value for Cost: 1.0 / 5
Care Services: 2.0 / 5
Activities: 2.0 / 5
Staff: 3.0 / 5
Meals & Dining: 1.0 / 5

Verified overview

What we know from public sources

Care options: Assisted Living, Independent Living, Memory Care
Operator: Charter Senior Living
Public price status: Not publicly found
Last source check: August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

Café or Bistro
International Cuisine
Low / No Sodium
Vegetarian
Meals Provided
No Sugar
Anytime Dining
Professional Chef
Restaurant Style Dining
Guest Meals
Room Service
Pureed Meals
Private Dining Room

Health & wellness

Staffing & Ancillary Services
Medication Management
Memory Care
Non-Ambulatory Care
Incontinence Care
Diabetic Care

Services & convenience

Uncovered Parking
Complimentary Transportation
Dogs Allowed
Cats Allowed
Beautician
Grocery Shopping and Errands
Housekeeping
Laundry Service / Drycleaning

Activities & engagement

BBQs or Picnics
Forever Fit
Community Service Programs
Activities Off-site
Visiting Chaplain or Priest
Activities On-site
Christian Services
Other Religious Services
Bridge Club
Walking Club
Catholic Services
Holiday Parties
Devotional Activities Offsite
Wine Tasting
Happy Hour
Dances
Bible Study Group
Yoga / Chair Yoga
Devotional Activities On-Site
Day Trips and Outings
Cooking Classes
Montessori Programs
Live Dance or Theater Performances
Art Classes
Educational Speakers / Life Long Learning
Gardening Club
Protestant Services
Tai Chi
Live Musical Performances
Men's Club
Cooking Club
Trivia Games
Birthday Parties
Cards / Pinochle Club
Community Service Organizations
Live Well Programs
Resident Band or Musicians
Sensory-based Programs
Stretching Classes

Outdoor spaces

Outside Patio
Barber Shop
Central Fireplace
Library
TV Lounge
Outdoor Common Areas
Indoor Common Areas
Meeting Room
Beauty Salon
Piano or Organ
Raised Garden Beds
Arts and Crafts Center

Apartment & room features

Wheelchair Accessible Showers
Ground Floor Units
Air Conditioned
Wi-Fi/high-speed internet
Kitchenette
Respite or Short Term Stays Offered
Handicap Accessible

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 2, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

Charter Senior Living of Fredericksburg

About Charter Senior Living of Fredericksburg

3.9 out of 5 from 23 reviews

Misleading and Understaffed

Loved one is thriving

Great staff

We have had a great experience

Overall, a good community for your loved one.

Raise the Standard

What we know from public sources

Amenities and services

Meals & dining

Health & wellness

Services & convenience

Activities & engagement

Outdoor spaces

Apartment & room features

Inspection and quality records

Questions to confirm with the community

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