Colliers at Lakeland

Best in state for assisted or independent living

We have lived in the independent facility at the Colliers for a few months and it is fantastic. The food ,staff and employees are awesome and extremely caring. If anyone is looking for an assisted or independent facility we would strongly recommend Colliers.

Experience less than to be desired

Arbor Hills has had its problems like most facilities. High turnover of staff, uninteresting food or lots of cream sauces and food so tough my elderly parent can't eat it. A lot of internal turmoil. People moving out as fast as they enter. Administration "listens" to resident complaints but there is rarely solutions provided. I get the feeling this place is more about the money than it is about its residents. There are a few staff who have been super helpful and sweet but even they are limited in their ability to e…

This is a newer community and it is very clean. They have a great group of residence and staff here and everyone is very friendly. The only issue I had is that independent living and assisted living were in 2 different buildings.

Excellent

When you first drive into the place it reminds me of a beautiful Fl, plantation mansion. There's rocking chairs on the porch for the residence to relax in the fresh air over looking the pond, under the beautiful Fl oaks. When you walk in, your greeted with a smiling face. [Name removed] makes you feel like being welcomed home. The whole place is bright and spotlessly clean. The residence's rooms are clean, and bright and very well equipped for independent luxury living. There are day rooms complete with kitchens fo…

Great place

I wish I could give it 10 stars. I became the guardian of my 83 year old uncle 3 years ago and moved him from NY to Florida from a very unhealthy living situation. I had known Arbor Oaks (excellent place) from car shows and watched Arbor Hills being built. I had owned my own service business for 28 years and am very picky. Especially when it comes to family. My uncle loved Arbor Hills and his apartment immediately. All of Arbor Hills has a homey feel and the awesome staff welcomed him with open arms. Their are so …

Still adjusting but lovely place

The community is a 4. I would score [Removed] and [Removed] a 5. I haven't spent a lot of time with [Removed] but I have heard of some of things she has done for other people.[Removed] tries to get my mother involved in activities. I was there this weekend and they had an exercise class. She was encouraging my mom to join in. Overall it's been a positive experience.The building is so nice we are thinking about renting a space so we can have our Thanksgiving dinner here. The one thing my mother has mentioned is she …

Response from the community

Thank you so much for taking the time to review Arbor Hills Independent Living. Our staff strives to provide the best care possible and always love to hear encouraging feedback. The Community Director and our wonderful cook staff recently sat down to look over our menu and make minor changes to help make our residents happy. We apologize if she feels as though she is having carrots every meal and will make sure that is not the case moving forward. Currently we have a nice meal select, including dishes like Pork Schnitzle, Cornish Game Hen, BBQ Chicken to Prime Rib, Shrimp Cocktail and Pot Roast! Yes, our Social Kitchen space is a wonderful place to host a Thanksgiving dinner or other family events. If there is ever anything you need, please feel free to contact our staff and the Community Director.

March 23, 2017