Commonwealth Senior Living at the Devonshire

Commonwealth Senior Living at the Devonshire

When we first arrived, I expected someone designated to welcome us. Instead staff seemed to be surprised by our arrival and didn't quite know what to do with us. The room likewise was unprepared. Minimal cleanliness, no toilet paper in the restroom. The facility I had first chosen declined her. They said she needed a higher level of care than they could provide. Devonshire offered to assess her. They accepted her.

Overall nice place

I give them 4 stars, not 5 because my mom says the nighttime staff are not as good as daytime staff, plus she's not super pleased with the meals. Overall the place is nice and I have enjoyed the daytime staff that I have met. I think part of her dissatisfaction is due to wanting to be at home and enjoy her home cooking. But she knows that her house is not suited for accessibility and that she needs to get stronger.

Response from the community

Thank you for sharing your experience and for your valuable feedback. We understand choosing the right support for a loved one is a decision no family takes lightly, and we’re honored you entrusted us with the care of your mom. Please know our door is always open should we be able to assist your family in any way.

July 17, 2026

Commonwealth Senior Living at the Devonshire

The staff were friendly and helpful. The Sales Exec and Executive Director represent the facility well, provide compassion to a family making a difficult decision about their loved one's next phase of life.

Response from the community

Thank you for taking the time to share your feedback. We’re glad to hear you've made strong connections with our team and are enjoying the dining. We understand your concern around call times as we strive to ensure our residents' safety at all times, coordinated with appropriate staffing ratios. I would like the opportunity to connect so we can discuss your concerns in further detail. Please reach out to me at your earliest convenience at 616-330-0729.

June 22, 2026

Good Care

Clean and caring. It is an excellent facility, clean and caring. If your loved one requires an elevated level of care, thoroughly discuss your expectations so there is no miscommunication. Please emphasize their dietary needs.

Response from the community

Your feedback is highly appreciated. Thank you so much for the review!

April 7, 2026

Review for Commonwealth Senior Living at the Devonshire

We had a great experience while my dad was there the staff was amazing everyone was was like family the new upgrades are really nice well needed to keep up with other facilities

Response from the community

Thank you so much for taking the time to share your positive experience with us! It's feedback like yours that inspires and motivates our team to continue serving our residents with dignity and respect every day. Thank you again for your kind words and support.

December 8, 2025

upgrades in progress

They have some exciting renovations happening now . The facility is nice . The apartments are upgraded . They just need better kitchen service, It takes a long time to get your meal and it's not quite enough food for my Dad. He does wish there were better games and maybe play more music.

Response from the community

Thank you so much for taking the time to share your positive experience with us! We are happy to hear you’re enjoying the renovations and upgraded apartments. It's feedback like yours that inspires and motivates our team to continue serving our residents with dignity and respect every day. Your input helps us continue improving the experience for every resident. Thank you again!

November 13, 2025