Commonwealth Senior Living at the West End

Our experience with Commonwealth Senior Living

Compared to similar places we saw I would rate Commonwealth as 5 starts as some places were just not appealing at all. Overall however I would say our experience was a 4.5. We were happy with the size of the room, the cleanliness of the place and the care of mom. The office staff was exceptionally good and most of the care staff as well. We visited at all times of the day and evening and the care seemed to be consistent. Mom chose not to participate in the activities so we don't have much to comment on those but th…

Response from the community

We know that choosing the right support for a loved one is a decision no family takes lightly, and we’re truly honored that you entrusted us with your mom’s care. Please accept our heartfelt condolences on your loss. It was a privilege to support your family, and we remain grateful for the trust you placed in us.

April 20, 2026

Highly recommend this wonderful place that has a feeling of home.

The staff that I have had contact with are very good, efficient, and caring. The facility is very clean. Room cleaners could do better re: floors walls . Kitchen staff generally have really good well balanced meals. I do think the weekend coverage is a little bit less than desired.

Response from the community

We are so happy that you and your loved one had a great experience in our community. We ensure that each resident has the utmost care. We look forward to seeing you soon!

November 21, 2025

Great Place

My mother in law is doing very well since moving here. She is keeping very busy with all the activities they offer and making friends with the residents as she can. She loves the staff but we are disappointed that we learned the activities director has left the staff and she was one of the major reasons why we chose the community in the first place. Hopefully, they will get someone as dynamic as the previous one. We would recommend this community if asked.

Father in Law is Doing Fantastic in This Community

We are very pleased with my father in law move to this community. He is doing fantastic, and everything is working out very well. We know he is safe, and in a good facility. They have a good staff. They are good with their communication, and providing him with good care. When we visit the community, and his room are well maintained. The experience is going well for us in this community, and I would recommend it.

I had a pretty decent tour of this community. Everything went well for the most. The community from what I saw looked decent. The staff was kind, and friendly. There were many factors that played into where to move my father too. This wasn't the right fit for him, and his needs.

I was not impressed with this community when I had taken my tour for my mother. The entire building felt very cold and did not have a home feeling I would want for her to live in. I felt like I was walking on a cruise ship or checking into a hotel it just was not the right fit for her.