Community profile
11300 Mall Court, Chesterfield, VA
★ 4.370 reviewsvia A Place for Mom ↗
About the community
Enjoy the freedom to do what makes you happy at our lovely senior community at Ginter Hall. Our community is conveniently located near the city’s highest-rated restaurants, shopping, and conveniences, making this a luxurious living option for seniors and a thrilling place for visiting family and friends. Ginter Hall provides various lifestyle options like assisted living, independent living, and in-home care services. Our staff works hard to meet the physical and medical needs of residents, keeping their needs as a top priority. Our community is an active atmosphere that helps ensure residents cultivate enriched experiences and friendships, with dignity and continued independence — because being happy never gets old. Community Amenities and Services Ginter Hall is in the heart of it all, and we’ve made sure to have a full array of recreation and leisure activities to support the dynamic atmosphere of our community. Whole-person wellness is key to a happy life, so we curate programs based on the complete physical, mental, and emotional aspects of all residents. From wellness classes to healthful activities, we keep residents connected to opportunities to support their ultimate homeostasis. All while, our professional staff is readily available, around the clock, to tend to resident needs. Dining services are provided in our comfortable, restaurant-like dining room or casual Crossroads Cafe. Residents may socialize in the various common areas which offer wonderful views of the surrounding area. Check out our details to learn more about all our wonderful amenities, opportunities, and necessary services. Living Options Our community offers various apartments for residents to choose from. We also provide housekeeping, a courtesy call-response system, outpatient therapy services, and medication management. Our skilled staff of caregivers are always close by to assist with any personal or medical service needs. Care Types Offered Ginter Hall is an assisted living facility , which in the state of Virginia is a congregate residential setting that provides or coordinates personal and health care services, 24-hour supervision, and assistance for the maintenance or care of four or more residents who are aged, infirm, or disabled, and who are cared for in a primarily residential setting. Ginter Hall Inspection Reports
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
Positive5 for all. The management, especially [name removed], is extremely helpful and nice, was always there from the day we toured the facility, until weeks after my mom had passed away. The staff was very nice, and the food was good too! Lots of activities to offer as well. I would highly recommend for that amount of money. It has been almost a year since my mom is gone, but that was my experience from that time.
★★★★★
CriticalEverything the food menue is always the same my sister is supposed to be in assisted living but when you go down the hall doors are open and you see bed ridden people you see people sitting at tables in a wheel chair with head hanging over activities are a big joke when I visit on Saturdays I don't see staff the place is not clean and the people even the residents are not nice at all
★★★★★
Critical[name removed] has passed.... But her time at Ginter Hall was just fine. She started out in the Memory Care Unit... restricted movement, very limited activities. But that is the nature of the unit. A couple small issues, but overall the experience was positive. She was moved to a Standard Unit, some of her confusion was secondary to a medication, and she did a bit better there. Very nice unit staff, the Administrative staff was excellent. Food was probably as expected. Certainly no complaints about any of her time …
★★★★★
CriticalIf you are looking for your loved one to be engaged with activity the majority of the day, look elsewhere. Watching television all day is not engaging nor invigorating activity for memory care residents
★★★★★
PositiveThe staff was very helpful working remotely with us. I live out of state and the whole process was very easily handled via email and phone calls.
★★★★★
PositiveAll of the staff was extremely nice and helpful. Always kept me informed. The nurses were great, kept good care of her. Like I said, all of the staff was caring and helpful, but I will tell you, when we met [name removed] she was the first person we met and who took us on the tour, we knew that was the place we were going with! She was so kind, understanding and sympathetic about what we were going through, she answered all of our questions, was always just a phone call away with any questions that I forgot! I trul…
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 7, 2026.
Compare nearby
Chesterfield, VA
Assisted Living · Independent Living · Memory Care
Public price not found
Chester, VA
Assisted Living · Memory Care · Independent Living
From $4,500/month
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