Commonwealth Senior Living of Bon Air

Happy with Commonwealth

We are very happy with Commonwealth. Great food, awesome updates facility, always smell good, great activities to encourage family members to come and spend time with family members.

Very caring staff

I found that the staff were very caring, very sincere and honest and their care for [Name Removed]. [Name Removed] went in on [Date Removed]. She died on [Date Removed] and their concerns and their assessments and their ability to make her last days as comfortable as possible were excellent. Highly recommend it. I would also like to add that [Name Removed] was under hospice care during her tenure. The staff were very supportive. Followed instructions of hospice and made [Name removed] last days to be as comfortable…

Our family's experience

I have had great communication with individuals on the staff, particularly nursing and med techs. (Val, Blair & Amy) Alice at the front desk is always friendly and helpful. My brother-in-law has recently been diagnosed with early dementia at age 66. He is personally struggling and finds a lot to be agitated and complain about but I feel that he is being well cared for and they are trying to allow him to feel needed and not so helpless as compared to some other residents there. He has only been there about 8 weeks. …

Our families experience

1. Overall experience 4- first impression was mostly positive and that didn't change over time 2. Cleanliness 4- building always appeared clean and unpleasant odors were usually minimal 3. Friendliness 4- my first impression of staff friendliness might have been a 3 but in hindsight I think they were just extremely busy. As we became more familiar the staff were friendly and helpful. 4. Quality of care 3- this score is not a reflection of attitude of the caregivers but instead speaks to the number of staff per p…

Staff is friendly, communicative and supportive. The staff makes all the difference with quality care in a beautiful space.

Recommend this community

We chose the facility based on a couple of factors. The first was location. But we were sold after we spoke with the administrator and the nurse who evaluated our loved one. They worked with our financial situation. Once there, they took good care of him and were good with communication. The only negative is the they "lost" some of his clothes. I also didn't like how much it cost for incontinence supplies. So, we chose to purchase those separately . I have recommended the facility to others.