★★★★★
CriticalReview for Double Creek Assisted Living and Memory Care
Lately we've been having a bad experience at Double Creek. Our mom has had to deal with very bad response times from DC staff when she presses her alert pendant. We were told it would be 7-10 minutes before a caregiver would respond. She's been waited much longer, especially at night. And she's soiled herself waiting for someone to assist her. We're considering moving mom to another place. She's made friends there. They have good programs and my mom likes the food. But they seem to be very understaffed.
Response from the communityRD, thank you for your feedback on Double Creek Assisted Living and Memory Care, and for your kind words about our programming, dining, and the friendships your mom has formed. Timely, attentive, dignified care for every resident is our top priority. To ensure our leadership team addresses your concerns directly, don't hesitate to get in touch with us at wecare@csrliving.com with additional details.
July 8, 2026





