Community profile

Elan Westpointe

2140 Independence Drive, New Braunfels, TX

Assisted LivingMemory CareIndependent Living

4.253 reviewsvia A Place for Mom

About the community

About Elan Westpointe

At Elan Westpointe, modest luxury meets quality comfort. This modern, stylish senior living community features exceptional amenities and attentive assisted living and memory care services. Conveniently located off of highways 46 and 337 in New Braunfels, Texas, residents of Elan Westpointe enjoy a peaceful atmosphere with a variety of shopping, dining, and entertainment opportunities within a short distance. Quality care, engaging activities, and attentive service in a beautiful, homelike setting — experience senior living on your terms at Elan Westpointe. Community Amenities & Services Elan Westpointe’s caring and compassionate staff strive to provide customized care and support that encourages their residents to live life on their terms. Team members are available around the clock to provide assistance with daily activities, medication management, and incontinence care, among many other services, and they’ve received additional training to meet the unique needs of memory care residents. Scheduled transportation is available for off-site appointments. Services at Elan Westpointe are designed to simplify the lives of residents and support their interests. Move-in assistance is provided, and residents enjoy the convenience of routine housekeeping and laundry services. Residents and their four-legged friends can rely on additional pet care services should they need them. Delicious, freshly prepared meals are served restaurant style during mealtimes in the dining room, or residents can request in-room dining if they prefer. Menus are designed to meet a range of dietary needs and preferences, and guests are always welcome to join. Without the stresses of home maintenance and household chores, residents can take their newfound free time and invest it in their health, wellness, and interests. Outdoors, residents will find the secured courtyard and walking paths are the perfect place to soak up some sun with four-legged friends, or admire the beautiful landscaping. Indoors, residents enjoy the convenience of exceptional amenities, such as the media theater, fitness center, beauty salon, art studio, and so much more. Living Arrangements Elan Westpointe offers cozy, well-appointed apartments in a variety of sizes and styles. Apartment homes are available in studio and one- or two-bedroom floor plans, and are equipped with emergency call systems and individually controlled heating and cooling. Bright with natural light and high ceilings, these apartments are an inviting oasis at the end of a long day. State Licensing Information To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-term Care Provider Search database . Related articles 6 Tips for Touring Senior Communities Virtually and In-Person 7 Steps to Choosing the Right Assisted Living Facility Moving a Parent to Memory Care: 10 Tips to Ease the Transition

Family and resident feedback

4.2 out of 5 from 53 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

Beautiful facility, nice staff, but concerns with affiliated medical after care / follow up

Staff is friendly and nice overall. Clean and well kept rooms, they have some nice activities. Communication between Elan and medical group they recommend is slow and requires a lot of follow up in order for things to happen. Elan seems short- staffed at times. My dad had a large skin cancer removed that required some follow up wound care - the doctor who removed it, requested that he be off of his blood thinners for a couple of days after the surgery and also gave an antibiotic prescription. They never took him o

AnonymousJune 18, 2026

★★★★★

Critical

Elan Westpointe

They are severely understaffed and the wait times for assistance are upwards of 45 minutes. That being said, the facilities are nice and there are many people there that go out of their way to help.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
Mark SmithApril 8, 2026

★★★★★

Positive

Very thorough tour and helpful in understanding of the process for placement. The staff was friendly and available to talk to when I had questions.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
AnneApril 7, 2026

★★★★★

Positive

We really enjoyed our visit to Elan. [name removed] was very patient, informative and kind with my mother-in-law. The visit was very low-pressure and you could tell they were concerned with her needs and anxieties that come with moving into an assisted facility when she was used to the relative freedom of independent living.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
Misty BJanuary 18, 2026

★★★★★

Critical

Things to Know and inquire about

We have had a bit of a rocky start. Staff has been forgetting to take mom to the dining room for meals or returning her to her apartment after the meals. Communication has been poor. I was not given names and phone numbers for key personnel. After almost 3 weeks we were finally introduced to the care manager. Also we were told that A Place for Mom does not collect a fee from us, however, Elan offers no administrative fee for veterans or spouses of veterans. When I inquired, I was told they would not honor that as t

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
3.0 / 5
Care Services
2.0 / 5
Activities
4.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
Terrie LDecember 8, 2025

★★★★

Positive

After visiting many facilities this one was a no brainer!

Elan Westpointe is truly a community. The director and staff work hard to make you feel at home. They host many events that allow residents time for social experiences with one another and with family. The staff makes the most of the dinning experiences for all meals. You truly feel like you're visiting a restaurant. Room service is available for a small fee. [name removed] (Director) is great about listening to concerns or any questions. She does her best to put you at ease. The cleaning and custodial staff ar

JuliAnne LNovember 11, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro
  • Meals Provided
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • International Cuisine
  • Vegetarian
  • Anytime Dining
  • Guest Meals

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care

Services & convenience

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Spanish

Activities & engagement

  • Christian Services
  • Activities On-site
  • Happy Hour
  • Wine Tasting
  • Dances
  • Catholic Services
  • Wii Bowling
  • Bible Study Group
  • Pet-focused Programs
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Intergenerational Programs
  • Activities Off-site
  • Devotional Activities Offsite
  • Holiday Parties
  • Walking Club
  • Other Religious Services
  • Karaoke
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Art Classes
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Protestant Services
  • Gardening Club
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Community Service Programs
  • Sensory-based Programs
  • Light Therapy Programs
  • Live Well Programs

Outdoor spaces

  • Outside Patio
  • Library
  • Barber Shop
  • Private Bath
  • Butterfly garden / Hummingbird garden
  • Beauty Salon
  • Central Fireplace
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center

Apartment & room features

  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Kitchenette
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

Elan Westpointe | Find With Care