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Elderwood Village at Bassett Park community photo 1
Elderwood Village at Bassett Park community photo 1

Community profile

Elderwood Village at Bassett Park

245 Bassett Rd, Williamsville, NY

Assisted LivingMemory Care

★ 3.875 reviewsRead reviews

About the community

About Elderwood Village at Bassett Park

Elderwood Village at Bassett Park welcomes seniors to a single-story adult home surrounded by wooded greenery. The brick building is located in the small town of Williamsville, New York, and less than a mile from the local hospital. The adult home offers long- and short-term care for those in need of assisted living or memory care. On-site care is provided by round-the-clock trained caregivers and nursing staff.…

Family and resident feedback

3.8 out of 5 from 75 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Review for Elderwood Village at Bassett Park

Elderwood has always been there when I need them...which has been very comforting. [name removed] and [name removed] are so pleasant and accommodating and I don't worry about [name removed] when she stays there. I love the location of the facility and the rooms are very bright and pleasant. The staff is friendly and they are quick to make room for my sister to stay while we go out of town. I appreciate having Elderwood as a good option.

Verified ReviewFamily/friendAssisted Living
Marcia ZAugust 12, 2025

★★★★★

Critical

Review for Elderwood Village at Bassett Park

I honestly don't know if I would recommend the facility at this point. We have had several issues with communication w them because of the high turnover of both staff and administrators. My mom is doing well there because of the caring staff now in place. We have had issues w billing, medication administration, and transportation to appointments. Hopefully, the new administrator and staff will stay longer than a few months but I'm highly doubtful.

Verified ReviewFamily/friendAssisted Living
See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
AnonymousSeptember 25, 2024

★★★★★

Positive

Elderwood Village review

Staff turnover had been crazy for awhile, but the past month or so things seem to be improving.

Verified ReviewFamily/friendAssisted Living
See category ratings
Cleanliness
3.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousSeptember 10, 2024

★★★★★

Positive

Recommended

My loved one has settled in to Elderwood Village. Things are great and I would recommend this facility to others.

Verified ReviewFamily/friendAssisted Living
See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousFebruary 23, 2024

★★★★★

Positive

Elderwood Village

I would recommend Elderwood Village to others looking for care.

Verified ReviewFamily/friendAssisted Living
See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJanuary 19, 2024

★★★★★

Critical

Our Experience

Staff is wonderful. Very Friendly and attentive. But, communication is not the greatest. Need to ask, versus being updated. The food is okay, as per my mom. They need to watch her Lactose Dairy Free Diet. They don't always follow it and she ends up sick. The housekeeping stinks, her room is never clean. I do her laundry, change her bedding, and clean her room and bathroom. All in all, I know she is safe. Bad timing right now, as they have several residents and staff with Covid. Leaving my mom in her room on lockdow…

Verified ReviewFamily/friendAssisted Living
See category ratings
Cleanliness
1.0 / 5
Friendliness
5.0 / 5
Value for Cost
2.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
AnonymousJanuary 3, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Not yet resolved
Public price status
Not publicly found
Last source check
August 9, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Room Service
  • Restaurant Style Dining
  • Meals Provided
  • International Cuisine

Health & wellness

  • Staffing & Ancillary Services
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care
  • Medication Management
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Uncovered Parking
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • English

Activities & engagement

  • Live Well Programs
  • Forever Fit
  • Community Service Programs
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Brain fitness / Dakim
  • Trivia Games
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Cooking Classes
  • Live Dance or Theater Performances
  • Day Trips and Outings
  • Art Classes
  • Pet-focused Programs
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Holiday Parties
  • Catholic Services
  • Happy Hour
  • Dances
  • Activities Off-site
  • Intergenerational Programs
  • Visiting Chaplain or Priest
  • Activities On-site

Outdoor spaces

  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Private Bath
  • Barber Shop
  • Central Fireplace
  • Library
  • Outside Patio
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds

Apartment & room features

  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 9, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Compare nearby

Other communities near Williamsville

Published price comparison

Nearby starting prices

Eden Heights of West Seneca$4,900/month

Operator-published starting prices only; care fees and inclusions differ.

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Elderwood Village at Bassett Park – Williamsville, NY | Find With Care