★★★★★
CriticalLook Elsewhere
After the newness wore off, my mother has complained of significant internet issues, bad food in the dining facility, limited activities, mismanaged staff, and we've encountered rudeness with the front desk woman ([name removed] or [name removed]) on more than on occasion. She doesn't greet visitors, is on her phone at times, and doesn't even smile. As the first impression of the building that needs work! Additionally, the director needs to take a higher altitude view of the building and the residents happiness to …
