Five Star Residences of Clearwater

Warm and inviting

The staff was so warm and inviting. The evaluation was short and sweet Very business like. Would have taken Residence if the buy didn't happen.

Review for Five Star Residences of Clearwater

They took my money, did an assessment, and denied her, said they were going to keep the $[removed]+, and then we got word that they were closing in 45 days.

My Search

The office and residential staff were very welcoming. The salesman we spoke with was named [name removed]. Unsure of last name. Tour was very informative. Premise was very clean. We were shown activities area, dining area, and apartments. 1 one bedroom. Very spacious and 1 studio which was the typical studio apartment size. The nurse took our assessment info for entry into TY he facility but because of potential closing did not move in.

Not happy

I've only been in assisted living here for only 5 months. It has gone downhill very quickly. Finally yesterday and part of today so far they haven't been able to feed us properly. Yesterday breakfast was terrible. I literally had a tablespoon of scrambled eggs, and maybe two tablespoons of oatmeal. Lunch was cold pizza , two pieces and a small side salad. Dinner was a McDonald's cheeseburger and chips. We pay for 3 meals a day in dining room. They want us to eat in our rooms like prisoners. If you care about anyone…

Response from the community

Bob, I am the Executive Director and am sorry that your recent experience has not met expectations. Dining is an essential part of daily life here, and we are committed to providing meals that are both nourishing and enjoyable, served in a welcoming setting. I take your feedback seriously and would appreciate the opportunity to speak with you directly as your comfort and well-being matter deeply to us. Please reach out to me at your convenience.

August 14, 2025

Review for Five Star Residences of Clearwater

I love my unit; it's roomy and has a pleasant view. My complaint is with the food and getting things done. If and when they execute, they do a good job though. I live in independent living, so they don't "hold our hands".

Response from the community

Thank you for your feedback about your spacious apartment and its wonderful view, but we were sorry to hear we occasionally fell short in other areas. Our goal is to always be improving, and resident input is invaluable in helping us do so. Please feel free to reach out to anyone on our management team so we can discuss your concerns further.

July 15, 2025

Great Experience so far

We moved my 93 year old dad into Five Star Residences at Clearwater a few days ago. He left his small town where he has lived his entire life. We had a lot of questions and, of course, concerns about taking him away from his home. [names removed] listened to our worries and assured us things would be okay. With 3 daughters, son in laws and grandchildren helping with the move and obviously nervous, they went out of their way to explain and reassure everyone. Other staff stopped in to introduce themselves and welcome…

Response from the community

Thank you, Susan, for sharing such a heartfelt review. We know how meaningful—and emotional—it can be to help a loved one transition from their longtime home, and we're honored that your family entrusted us with your dad’s next chapter. It’s wonderful to hear that our team helped make the move smoother and more reassuring for everyone involved. We’re thrilled your dad is settling in, enjoying the food, and feeling confident in his new home. We look forward to seeing him thrive here and truly appreciate your kind words!

July 11, 2025