Studio
Assisted Living · 0 bedroom
$4,700/month
Care fees not included
Checked August 1, 2026Community profile
9960 Atrium Way, Jacksonville, FL
★ 4.3165 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$4,700/month
Care fees not included
Checked August 1, 2026Assisted Living · 1 bedroom
$5,100/month
Care fees not included
Checked August 1, 2026Assisted Living · 2 bedroom
$5,500/month
Care fees not included
Checked August 1, 2026Assisted Living
$3,100/month
Care fees not included
Checked August 1, 2026Memory Care · 0 bedroom
$6,000/month
Care fees not included
Checked August 1, 2026Memory Care
$3,500/month
Care fees not included
Checked August 1, 2026Independent Living · 0 bedroom
$2,575/month
Care fees not included
Checked August 1, 2026Independent Living · 1 bedroom
$2,995/month
Care fees not included
Checked August 1, 2026Independent Living · 2 bedroom
$3,450/month
Care fees not included
Checked August 1, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Tracked public-data history
Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.
August 14, 2026 at 7:03 PM PDT
Inspection coverage changed from NOT_COVERED to COVERED.
Centers for Medicare & Medicaid Services cms quality profile is now available or has changed.
Centers for Medicare & Medicaid Services ↗Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe food is not well prepared, healthy, and easy to eat for older people, they are not good with medication, they let medication run out and then when it is ordered you cannot get your meds properly, there is little help from the CNAs, especially on the weekends, the personnel does not appear to be properly trained or followed up how they perform, most don't know how to do laundry and dry and fold clothes, clothes are given to wrong person and Socks are lost. The turnover of personnel is frequent for some reason. T…
★★★★★
CriticalThey gave a great first impression. Mom finally agreed, at 97, to go into assisted living. Mom has been there 2 months & several things need improvement. 1. Not enough assistance getting to & from dinning rooms....Mom's unit couldn't be any further from them & still be in the building. 2. Not enough assistance getting/urging to bathe 2 times per week. 3. Laundered clothes returned damp....not folded nor hung up. 4. Just discovered that her bedding had not been changed since she moved in! 5. Her AC was out for 2 wee…
★★★★★
PositiveWe are doing great with The Fountains at Mill Cove. Thank you so much for asking. My mom is truly thriving there and really enjoying herself. The staff is incredibly friendly and helpful, she loves the meals and sense of community, and it’s been wonderful seeing her so engaged and happy. The rooms are a little smaller, but they are perfect for her needs. Overall, we’ve been very happy with the experience.
★★★★★
PositiveA huge 5 on all of those ...the place is awesome! They have been very accommodating and kind and helpful on all occasions as well as the place is clean and well maintained
★★★★★
Critical1 star (a zero if I could). It was horrible. All assisted living means to them is that they bring her pills. They would not help residents get to activities or engage them at all. The food was not good and usually cold. Room size was good but it was all very old and not kept up well. When they told her it was mealtime, mom would many times say no. So they just left her with no food. They wouldn't encourage her to eat and just claimed she has free will. She would have died within months of living there had we not mo…
★★★★★
PositiveThey get 5 stars. Great staff. They always make sure (or at least attempt) to get my mom to eat. Dad loves the food. Plenty of activities. Facility is clean. Apartment size is quite spacious compared to some other facilities my brother and I initially toured. The DON is always nice to me, despite how difficult my parents are. Overall, I am extremely impressed with the care the Fountains is providing my parents.
Verified overview
Skilled nursing
84 CMS-certified beds · CMS CCN 105927
Classification and identity evidence
Current CMS-certified nursing-home provider record; classification does not imply current admission availability.
Authoritative classification evidence · observed August 15, 2026Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Payment-program records
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
CMS provider type: Medicare and Medicaid
A contract or certification record does not guarantee coverage, eligibility, or current acceptance of new residents.
Official oversight
Coverage last checked August 15, 2026 via Centers for Medicare & Medicaid Services.