★★★★★
CriticalInconsiderate manager
I was deeply disappointed by the complete lack of compassion shown by management. Just two days after my loved one passed away, the apartment manager approached my family while they were packing up belongingsus to arrange an inspection, with no expression of sympathy, condolences, or basic human decency. At a time when our family was grieving an enormous loss, the focus seemed to be on administrative procedures rather than treating residents and their families with dignity and respect. Senior living communities sho…
