GOOD SAMARITAN SOCIETY -- FORT COLLINS VILLAGE

Good Samaritan very poor customer service

I had double knee surgery [date removed] came to good Samaritan the following Monday as soon as I walked in the door, they was asking about discharge every day [names removed], and others always talk about discharge. I could not even lift my feet hardly up off the ground, I can only do it 3 inches now They act like I can get in and out of bed I can get out. I could never get my legs up and back into bed trying to tell them that goes in one ear and out the other [name removed] and [name removed] are the worst therap…

My mother-in-law has been in Good Sam for several years with progressively greater needs until now she needs a higher-level facility. The needed additional services have been provided for an increase in monthly fees, but that makes sense "pay as you go". Room rates vary by studio or one-bedroom and include basics. The staff are wonderful across the board -- patient and caring and well-qualified. The food is consistently good and sometimes excellent. After completion of recent remodels, it is attractive and well-de…

The advantage to Good Sam is that all levels of care are under one roof. It's an older building and not quite as well maintained. For a fairly small apartment, it was also a bit more expensive than the other places that we looked at.