Community profile

High Point Residence Germantown South

W150 N11127 Fond du Lac Ave, Germantown, WI

Assisted LivingMemory CareIndependent Living

3.029 reviewsRead reviews

About the community

About High Point Residence Germantown South

Thank you for your interest in Ellen's Home South, a premier assisted living community in eastern Wisconsin. Ellen's Home has been caring for the elderly and those with dementia-related conditions since 1998. Their Germantown home is a short distance from Milwaukee, Menomonee Falls, Sheboygan, and West Bend, and located in a quiet, residential neighborhood near shops, medical offices, and churches. Ellen's Home South…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,200/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$6,000/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$4,200/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

1 Bedroom

Memory Care · 1 bedroom

Published starting price

$6,000/month

Care fees not included

Checked August 20, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,200 observed · tracking future changes
$4,200Aug 20, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.0 out of 5 from 29 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Thank you for your care of Mom

My Mom had lived at High Point Residence for almost 3 years. She was happy, felt safe, enjoyed the food and on occasion, the activities. She passed away in [date removed]. At the point the caregivers, staff and management really stepped up. My family and I were well looked after with organizing care team meetings (Hospice, social workers, nurse) and above all kindness. Well done, you were and are appreciated. [name removed]

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
SueMay 29, 2025

★★★★

Critical

Laid on Cold Floor All Night

On a March evening of this year, my mother got up to close her window, but fell instead. She had no call bell or necklace alert and laid in front of an open window on a cold floor all night, calling for help that did not arrive until 8 am. In the ER, she was assessed to have suffered a broken hip and was hypothermic to 95 degrees. She is almost 90.

See category ratings
Cleanliness
3.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Linda SSeptember 25, 2024

★★★★

Critical

No one should have to go through this

At [facility removed] now High Point. Our mother was placed into Covid isolation, without symptoms, on [date removed]. She had a long-standing untreated UTI made much worse when almost no one came in to bring food, water, or medications. She was bedridden after three days from leg pain. Family was not allowed by the health-care director to visit or even talk with her on the phone, but assured daily by staff she was up and about and doing well. In the ER on Dec 30 she thought she would die from the dehydration an

See category ratings
Cleanliness
4.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Ruth BergAugust 26, 2024

★★★★

Critical

Disappointing

Having my mom move into a senior living facility to ensure her safety, happiness, daily cares, daily socialization and activities, healthy meals, medication management, & a clean, cheerful living environment is the upmost importance for my sister & I, while also providing us a huge weight off our shoulders as it was constant worry and stress while she was living alone at home, needing more & more assistance through the day to take care of herself. This facility has made us feel as if our mom is not receiving the c

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
3.0 / 5
Activities
2.0 / 5
Staff
2.0 / 5
Meals & Dining
2.0 / 5
J. E.August 18, 2024

★★★★★

Positive

A Home Away from Home

I have a loved one in this community that tells me they never want to leave because it is their home. This coming from someone that was adamant on not moving to an assisted living. The facility worked with my loved one's finances and when the time came to transition to Medicaid, the facility let her stay in her room and it was a seamless transition. I hear horror stories all the time on these other facilities kicking residents to the curb once they take all their money. The staff is wonderful and caring. The food i

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousAugust 12, 2024

★★★★★

Positive

Friendly and caring staff

I would give the staff a 5. Great girls, helpful, friendly loved them. Cleanliness I would give a 3 though it could have been better. However, I'm fussy. My dad couldn't do activities so I have no rate on that. Overall, I would recommend Ellens Home. The comment I want to give is I hope the CNA' S are paid well, meaning enough to raise a family. Also, they should get benefits if they don't. These girls are what matters to us as family members for our loved ones.

See category ratings
Cleanliness
3.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
CarolJanuary 10, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 20, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Gluten-free
  • No Sugar
  • Pureed Meals
  • Vegan
  • Kosher
  • Vegetarian
  • Meals Provided
  • International Cuisine
  • Low / No Sodium
  • Guest Meals
  • Private Dining Room

Health & wellness

  • Diabetic Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Medication Management

Services & convenience

  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician
  • English
  • Spanish

Activities & engagement

  • Holiday Parties
  • Community Service Programs
  • Activities On-site
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Devotional Activities Offsite
  • Activities Off-site
  • Trivia Games
  • Brain fitness / Dakim
  • Gardening Club
  • Intergenerational Programs
  • Catholic Services
  • Art Classes
  • Christian Services
  • Pet-focused Programs
  • Reminiscence Programs
  • Live Dance or Theater Performances
  • Live Musical Performances
  • BBQs or Picnics
  • Birthday Parties
  • Day Trips and Outings
  • Sensory-based Programs
  • Live Well Programs
  • Stretching Classes

Outdoor spaces

  • Outdoor Common Areas
  • Indoor Common Areas
  • Central Fireplace
  • Library
  • Barber Shop
  • TV Lounge
  • Outside Patio
  • Meeting Room
  • Private Bath
  • Beauty Salon
  • Piano or Organ
  • Raised Garden Beds

Apartment & room features

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Handicap Accessible
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 20, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required